Program Supervisor II

2 weeks ago


Tyler, United States Texas Department of Aging & Disability Services Full time
Job Description:
Program Supervisor II Performs moderately complex (journey-level) administrative and supervisory program work as the supervisor of a Program Support Unit in STAR+PLUS managed care. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, procedures, policies, rules, and regulations; assisting in developing schedules, priorities, and standards for achieving program goals; and assisting in evaluating program activities. Supervises the work of others. Works under general supervision, with limited latitude for the use of initiative and independent judgment. Essential Job Functions:
Oversees and supervises the work of assigned program staff and confers with staff on program issues and problems. (50%) Prepares and reviews reports on the effectiveness of program activities. (10%) Assists in planning, implementing, coordinating, monitoring, and evaluating programs. (10%) Assists in the development of program guidelines, procedures, policies, rules, and regulations and monitors compliance with policies and procedures. (10%) Assists in the preparation of program budget requests. (5%) Assists in the preparation of training and operational manuals, educational and marketing materials, and public information programs. (5%) Assists in conducting special investigations, program analyses, and research studies. (5%) May provide training or technical assistance in program area(s). Performs related work as assigned. (5%) Knowledge Skills Abilities:
Skill or ability to understand program policies and processes related to STAR+PLUS managed care; Experience with supervisor or management techniques such as implementing policy, running reports, training new staff and hiring and terminating employment; Skill or ability to identifying measures or indicators of staff performance; Skill in operating a computer and software. Skill or ability to establish goals and objectives; Skill or ability to devise solutions to administrative problems; Skill or ability to develop, evaluate, and interpret administrative policies and procedures; and to supervise the work of others.

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