Child Protective Services Worker

3 weeks ago


Medford, United States State of Oregon Full time
Job Description:

We are committed to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Imagine a role where you have an opportunity to make a positive impact on Oregonians in need of support and resources on a daily basis. Visualize yourself engaging with children, families, resource parents and caregivers to achieve safety and optimal outcomes for Oregon’s children and families. Does this sound intriguing to you? If so, a Child Protective Services Worker position may be for you

Note: This recruitment will be open until all positions are filled. Applications will be reviewed every two weeks. The next review date will be Thursday, April 25, 2024.

Oregon Department of Human Services (ODHS), A place to belong and make a difference

  • When you join the , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

  • Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision. 

  • We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The has four points that explain the agency's goals related to equity, inclusion, and racial justice.

  • We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and including health, dental, vision and much more

Your duties at a glance

As an employee working within the , you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.  

As a Child Protective Services Worker, you will:

  • Investigate reports of safety concerns for Oregon's children and families. This includes conducting child safety assessments of alleged child abuse or neglect, evaluating whether a child has been or is currently at risk of being harmed and, if needed, determining appropriate services to ensure child safety.

  • Engage with children, families, resource parents and caregivers in a multitude of ways to achieve the safety and optimal outcomes for Oregon’s children and families. All engagement will be conducted through a trauma-informed and antiracist lens.

  • Conduct child safety assessments of alleged child abuse or neglect to determine if a child has been or is at risk of being harmed.

  • Balance the needs of the child and the family in conjunction with balancing legal requirements.

  • Conduct assessment and fact-finding interviews to assess mental, physical, environmental, and social status of the caregiver.

  • Analyze interview information to determine appropriate child placement. All determinations are made in consideration of each family's unique circumstances.

for testimonials from current ODHS Child Protective Services Workers and to learn more about this role.

What you need to qualify

A bachelor’s degree in Human Services or a field related to human service, OR;

A bachelor’s degree unrelated to Human Services and either:

  • One year of Human Services related experience, OR;

  • Completion of coursework equivalent to certification consistent with Oregon Caseworker Competency, OR;

An associate degree and either:

  • Two years of Human Services related experience, OR;

  • One year of Human Services related experience and related training, coursework or certification consistent with Oregon Caseworker Competency.

Essential attributes

We are looking for candidates with:

  • Knowledge or experience with crisis intervention, conflict resolution techniques, or behavior management techniques.

  • Experience or knowledge of conducting investigations and/or formal reviews to assess compliance with standards, policies, regulations, or laws.

  • Experience using plain language to define and explain complex rules and guidelines.

  • Experience formulating documents or reports that include a conclusion and recommended action.

  • Experience building collaborative relationships with community partners and/or organizations.

  • Demonstrated ability to effectively engage with families under challenging and time-sensitive circumstances.

  • Experience working with diverse communities.

  • A demonstrated commitment to inclusion, equity, and antiracism.

  • Knowledge of intersectionality and how the roots of systemic oppression impact all protected classes.

Please note: Preference will be given to candidates that are bilingual in English/Spanish.

Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. 

Working conditions

  • Employee’s work will be conducted in a hybrid format that includes community work, office work, and some work that can be conducted remotely.

  • Some travel is required for the purpose of trainings and for day-to-day field work around Jackson County.

  • Hours of work may fluctuate based on service needs.  Occasional compensated overtime may be required, including evening and weekend work.

  • You may interact with a wide range of people including some who have experienced trauma and may exhibit challenges in controlling their anger or other unexpected emotions impacted by drug use, cognitive impairments, or other factors.

  • Walking into stressful situations that may require quick decision-making skills to ensure safety of those being serviced and own physical safety. This may also be trauma inducing.



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