Publications Sales Manager
5 days ago
American Physical SocietyID: 1411Location: RemoteDepartment: Publishing SalesPublications Sales ManagerWho we are:The American Physical Society is a nonprofit membership organization working to advance physics by fostering a vibrant, inclusive, and global community dedicated to science and society. APS represents more than 50,000 members, including physicists in academia, national laboratories, and industry in the United States and around the world.Position Summary:The Publications Sales Manager (PSM) reports to the Global Sales Director (GSM) and holds primary responsibility for achieving revenue targets and customer satisfaction, for institutional and consortia accounts globally, by managing a four person team of Publications Account Executives (PAEs).The role is focused on:Managing, tracking and reporting on renewals and new sales of journals subscriptions and related products and services, including the migration to Open Access and The Physics Archive.Providing data- and experience-driven guidance to the GSM and related departments to revise and update American Physical Society's global Sales strategy.Efficient business practices through effective collaboration with APS colleagues across supporting departments as well as third-party agents and service vendors.Creating a nimble and supportive Sales culture of constant improvement in line with APS' mission, vision and values.The Global Sales team sits within the Publishing Department, and is responsible for achieving revenue targets, customer satisfaction, and other objectives through a number of activities, including: the sales and renewals of journals subscriptions and related products and bundles, to academic, government, and corporate institutions, globally; negotiation of consortium agreements and institutional open access agreements, including Read and Publish and other types of transformative arrangements; regular and accurate sales reporting and forecasting; developing relationships with and providing excellent service to existing and prospect customers, including librarians, consortium administrators, and procurement officers; sales operations, including the management and improvement of business processes, systems, and data; and managing relationships with sales agents, subscription agents, and other third-party vendors.This position requires up to 30% business travel.Responsibilities:Lead a team of four PAEs to: manage a global list of accounts; maximize multisite and consortia renewals; develop existing accounts; prospect for new customer acquisitions and sales; and provide outstanding customer service and account support.Plan and build continued training and improvement exercises for their team with internal and external resources.Thoroughly understand relevant APS journals, products, services, and models, in order to effectively communicate compelling value propositions to customers; and motivate and train the PAEs to do the same.Education:Bachelor's degree preferred or ten years of equivalent work experience in licensing, sales, scholarly publications and products or customer new business acquisition service may be accepted.Experience, Knowledge, Skills, and Abilities:A minimum of 10 years experience in institutional sales and licensing of scholarly publications and products, preferably in the physical sciences or other areas of STEM.Advanced experience with and knowledge of scholarly communication, academic library markets, trends in research communities, and the forces currently shaping the journals publishing industry.Proven leadership and people management experience.Self-motivated, with a strong drive for results.Ability to plan, manage and measure work.Ability to make timely and data-driven decisions.Salesforce experience.Demonstrated skills in relationship building, negotiations, and customer service.Business travel savvy and freedom to travel up to 30% of the time.Ability to work well both independently as well as collaboratively with interdepartmental teams and external colleagues.Strong written and oral communication skills, and ability to utilize digital technology to effectively collaborate with internal and external stakeholders.Ability to adapt and remain flexible to changing priorities.Salary:The salary range for this position takes into account various factors influencing compensation decisions, such as skill sets, experience, training, and other business and organizational requirements. The salary listed within the specified ranges considers relevant experience. Our compensation philosophy at APS aims to maintain salaries at the midpoint of the market. As a result, we typically hire within the target starting range. Exceptional, rare cases may merit reviews above target starting range for specialized or niche skills aligned with strategic operational goals.Hiring Range: $116,480/year - $158,704/year (USD)Target Starting Range: $116,480/year - $129,584/year (USD)Work Environment:As noted above, APS offers a "Remote First" workplace. Although our offices are located on Long Island, NY; Washington DC; and College Park, MD, you can work from other places in the United States. We are flexible about work hours, but expect responsiveness during the core of the workday, Eastern Time.Our Core Values:Scientific MethodTrust, Integrity, and Ethical ConductEquity, Diversity, and RespectCollaborationEducation and LearningSpeaking OutThe American Physical Society is an affirmative action and equal opportunity employer. It is the policy of American Physical Society not to discriminate or allow the harassment of employees or applicants on the basis of race, religious creed, immigration status, alienage or citizenship, religion, color, ethnicity, sex, national origin, age, disability, marital status, familial status, protected veteran status, protected military status, physical or mental disability, sexual orientation, gender identity, genetic information, predisposing genetic characteristics, ancestry, domestic violence victim status or any other characteristic protected by law with regard to any employment practices, including recruitment, advertising, job application procedures, hiring, upgrading, training, promotion, transfer, compensation, job assignments, benefits and/or other terms, conditions, or privileges of employment, provided the individual is qualified, with or without reasonable accommodations, to perform the essential functions of the job. This policy applies to all jobs at APS.#J-18808-Ljbffr
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