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Manager IV

2 months ago


Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
Manager IV
**This position has the potential for full-time telework position and may be housed
statewide.**
The Manager IV performs highly complex (senior-level) managerial, consultative, senior level project management work administering the daily operations and activities to support the services associated with Children Without Placement (CWOP). Works involves overseeing the work of others, execution, and administration of large scope and/or high-dollar contracts by defining requirement and negotiations, awarding, developing, and monitoring contracts budget expenditures. Work involves establishing goals and objectives; developing guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business function, division, or department activities; developing and evaluating budget requests; and monitoring budget expenditures. Works under limited supervision, with moderate latitude for the use of imitative and independent judgment and supervise the work of others.
Essential Job Functions:
Essential Job Functions:
- Manages day-to-day activities of staff in a business function(s), division(s), or department(s).
- Oversees the delivery of CWOP services.
- Provides direction and supervision to direct reports.
- Leads invoicing, payments processing and ensures prompt payments and
process payments directly when need dictates.
- Oversees and reviews statements of work (SOW), including specifications,
key performance measures, and special terms and conditions for the
development of new or amended contracts.
- Oversees and reviews the development of contracts or amendments based
on provider resources, services required, information supplied by the bidders, and related procurement specifications.
- Reviews and approves vendor packages and verifies that all required
paperwork is obtained, accurate and processing timeframes are maintained
before the contract is executed.
- Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
- Prioritizes and evaluates workloads, for self and direct reports, to ensure
critical activities are managed appropriately and other tasks are completed timely.
- Establishes, tracks, and communicates project deadlines.
- Develops short and long-term goals and strategies designed to strengthen CWOP contracts.
- Develops staff’s skills, provides on-going feedback, and completes annual
performance evaluations for direct reports.
- Confers with executive management to develop strategic plans and long- and short-term goals for the department.
- Acts as the lead liaison between agency leadership, division leadership,
contractors, stakeholders, HHSC PCS, and customers to ensure executive management is informed on program matters and executive feedback is received and implemented.
- Directs, manages, and reviews for compliance with all applicable federal and state laws, and agency policies and guidelines.
- Develops and implements techniques for evaluating business function, division, or department activities.
- Oversees the development, negotiation, execution, evaluation, and monitoring of contracts.
- Oversees and performs highly advanced contract risk management.
- Oversees and monitors contract performance by examining billings, fiscal data, performance, and eligibility determinations for compliance with contract terms; resolving audit exceptions by defining causes of errors and recommending dispositions.
- Plans and develops a budget, evaluates budget requests, monitors budget
expenditures, and makes adjustment as necessary.
- Evaluates expenditure data and makes projection to ensure appropriate use
of funds.
- Provides input on contract budgets and budget allocations for proposed
contract agreements, manages, coordinates and monitors budget allocations and offers proposed alternatives when appropriate.
- Plans, implements, coordinates, monitors, and evaluates policies and procedures; and monitors compliance with policies and procedures.
- Organizes, plans, directs, and manages the program to achieve agency/program objectives and determines compliance with regulations, policies, and procedures.
- Reviews procurements and contract documents to ensure compliance with
DFPS policy in addition to any applicable federal, state, and local laws and
policies.
- Prepares management and productivity reports; and reviews and approves
documents and reports developed by employees to ensure professional quality and appearance, appropriate content, consistency, and responsiveness.
- Coordinates quality assurance activities to ensure policy compliance.
- Prepares data for leadership as requested.
- Reviews and approves procurement documents, contract documents,
contract reports, and legal documents to ensure the accuracy of the information and the professional quality.
- Identifies areas of needed change and makes recommendations to improve
operations.
- Develops new program policies or modifies existing policies as required based on operational or administrative needs.
- Uses trends and patterns identified with contractors and escalates and makes
recommendations on ways to improve processes and operations
- Oversees any corrective actions until contract compliance is achieved.
- Provides technical expertise and guidance regarding questions related to the business function, division, or department.
- Prepares and conducts presentations to internal and external stakeholders to
ensure DFPS’s goals and strategic objectives are understood and
operationalized.
- Prepares correspondence and reports according to designated procedures.
- Represents the agency at contract planning sessions, committees,
workgroups, and meetings to address significant issues.
- May oversee the implementation of changes resulting from new legislation.
- Interprets federal regulation, state statue, agency administrative rules and
policies.
- Reviews relevant legislation, including tracking legislative bills.
- May oversee special investigations, program analyses, research studies, and
internal audits
- Coordinates the investigation and resolution of discrepancies, complaints, or disputes by negotiating settlement agreements or by canceling or terminating contracts as needed or upon request.
- Resolves audit exceptions by determining causes of errors and
recommending appropriate corrections and assess program outcomes.
- Supervises the work of others.
- Supervises the work of direct reports.
- Provides guidance to direct reports on contract content and requirements.
- Coordinates the development and training of staff regarding contract
management roles and responsibilities.
- Oversees the day-to-day management of a contract development and management team.
- Responsible for the hiring and selection of new staff, assigning work,
completing performance evaluations, recommending personnel disciplinary
actions and scheduling and approving leave.
- Performs related work as assigned. Knowledge Skills Abilities:
- Knowledge of local, state, and federal laws and regulations relevant to a
business function, division, or department; and the principles and practices of public administration and management.
- Knowledge of contracting regulations, contract development, basic
accounting and budgeting principles, negotiating contracts, contracts
monitoring, and contract closeout processes.
- Knowledge of local, state, federal laws, and basic legal concepts related to contracting and procurement.
- Knowledge of procurement and contract management and administration
principles, policies, and procedures.
- Knowledge of leadership practices.
- Skill in using logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions, or approaches to problems; and the use of
a computer and applicable software.
- Skill in the use of a computer and applicable software such as IMPACT,
SCOR, CAPPS 2.0, CAPPS FIN, and SharePoint.
- Skill in problem solving and conflict resolution.
- Skill in handling multiple projects, manages competing priorities and meeting
tight deadlines.
- Skill in communicating effectively both verbally and in writing.
- Ability to manage business function, division, or department activities; to
establish goals and objectives; to devise solutions to administrative
problems; to develop and evaluate administrative policies and procedures; to prepare reports; to communicate effectively; and to supervise the work of others.
- Ability to lead or facilitate workgroups and serve as a lead worker providing direction and guidance to others.