Guest Experience Manager
1 day ago
- We are hiring for a Guest Experience Manager in Training position to start June 2025.
- Location: 1307 Point Street, Baltimore, MD 21231. Note: online applications accepted only.
- Schedule: Full-time, further details to be discussed upon interview.
- Pay Rate: $60,000 per year
We Make Applying Easy Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1359427.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: moSkg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, ‘connect with people, inspire through food, create solutions, and live our promise,‘ is exemplified throughout our organization. Eurest is proud to serve the world‘s most respected successful corporations, including many of the Fortune 500.
Job Summary
We are searching for a full-time, onsite Guest Experience Manager in Training. This position is is responsible for assisting all nutrition and wellness information and activity for the account; will customize, support, coordinate, and measure nutrition and wellness initiatives and provide nutrition education, training, communication and guidance as needed. This position will work collaboratively with the general manager, chef, and marketing to promote corporate nutrition goals, objectives, strategies and policies to develop and implementwellness related programs and initiatives and to ensure compliance with FDA nutrition labeling laws.
Key Responsibilities:
- Coordinates and implements sector specific nutrition and wellness programs and initiatives.
- Develops and presents materials for wellness programs including health fairs, lunch and learns, program launches, regional and district meetings,client meetings, etc.
- Contributes to wellness related social media efforts.
- Coordinates wellness events calendar with regional marketing and culinary team and aligns with client and campus events.
- Helps manage menu and recipe development as well as the nutrient analysis.
- Leads in-field implementation and on-going wellness training for assigned account.
- Acts as a nutrition education resource for client, customer and associate nutrition and sustainability questions and concerns.
- Assists with conducting regular audits, ensures accuracy of all nutrition information posted, and monitors all wellness promotion results.
Preferred Qualifications:
- Excellent interpersonal, verbal and written communications skills required
- Serve-Safe certification preferred. If not certified, must obtain certification within twelve (12) weeks from date of hire.
- Culinary and/or foodservice experience preferred
ABOUT THE ACCELERATED MANAGER PROGRAM:
AMP is a unique combination of assessment, organizational training, and one-on-one coaching that surfaces and develops our future leaders. AMP provides new and aspiring managers with an impactful, fast-track learning opportunity focusing on management development. AMP uses a personalized approach that aims to customize learning for your unique strengths, skills, and interests. This program can be completed in 12 weeks or more, depending on your learning needs, your pace, and the goals of your particular business.
By participating in AMP, you will receive:
- Competency-based assessment to identify your leadership strengths and opportunities for development
- Custom-built, personalized learning path with experiential learning, micro-courses, and simulations
- One-on-one peer support and mentorship
- 360 evaluation of progress and development
Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the followingbenefits to associates:Retirement Plan,Associate Shopping Program,Health and Wellness Programs,Discount Marketplace,Identity Theft Protection,Pet Insurance,Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates:Medical,Dental,Vision,Life Insurance/AD,Disability Insurance,Commuter Benefits,Employee Assistance Program,Flexible Spending Accounts (FSAs)
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Eurest maintains a drug-free workplace.
Req ID: 1359427
[[req_classification
-
Guest Experience Manager
4 weeks ago
Baltimore, United States Friendly's Full timeThe Guest Experience Manager is Responsible and Accountable for: Responsibilities: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. Revenue Control- achieve revenue control targets for beverage,...
-
Guest Experience Manager
4 weeks ago
Baltimore, United States Friendly's Full timeThe Guest Experience Manager is Responsible and Accountable for: Responsibilities: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. Revenue Control- achieve revenue control targets for beverage,...
-
Guest Experience Manager
2 weeks ago
Baltimore, United States Friendly's Full timeThe Guest Experience Manager is Responsible and Accountable for: Responsibilities: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. Revenue Control- achieve revenue control targets for beverage,...
-
Guest Experience Manager
4 weeks ago
Baltimore, United States Friendly's Full timeThe Guest Experience Manager is Responsible and Accountable for: Responsibilities: Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling- service schedule written to guide, maintain a service roster. Revenue Control- achieve revenue control targets for beverage,...
-
Guest Services Manager
2 months ago
Baltimore, United States Study Hotels Full timeThe Study at Johns Hopkins is currently seeking a charismatic and highly organized Guest Services Manager to manage and mentor our Guest Service and Front Office operation team members. This position is a highly prominent guest-facing role within the hotel and is responsible for the daily operations of the guest experience in alignment with Study brand...
-
Guest Services Manager| CFG Bank Arena
4 weeks ago
Baltimore, United States Oak View Group Full timeOak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
-
Guest Services Specialist
2 months ago
Baltimore, United States National Aquarium Full timeThe National Aquarium is looking for an engaging, service-oriented individual who will be responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Essential Functions: Provid Guest Service, Specialist, Service Manager, Guest, Customer Service, Retail
-
Dining Experience Ambassador
1 month ago
Baltimore, Maryland, United States Montage International Full timeAt Montage International, we are looking for a talented individual to join our team as a Host/Hostess. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and creating memorable experiences for our guests.Deliver outstanding customer service by greeting and welcoming guests in a positive and professional...
-
Guest Services Agent
3 months ago
Baltimore, United States Study Hotels Full timeThe Study at Johns Hopkins is currently seeking a full-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check-ins/outs, room reservations, requests, and inquiries. Under the direction of the Guest Service Manager, the Guest Service Agent...
-
Guest Services Ambassador
1 month ago
Baltimore, Maryland, United States ASM Global Full timeJob Title: Guest Services RepresentativeAt ASM Global, we are seeking a highly skilled and dedicated Guest Services Representative to join our team.Job Summary:The Guest Services Representative will be responsible for ensuring the safety and security of our patrons, employees, and assets. This includes responding to security and safety calls, patrolling...
-
Guest Services Representative
6 months ago
Baltimore, United States ASM Global Full timeJob DescriptionPosition Summary: Guest ServicesThe Guest Services Team is responsible for the safety and security of ASM Global Baltimore, The Lyric Theater patrons, employees, and assets.Duties and Responsibilities:Responds to security and safety calls in a timely manner.Patrols the facilities and parking lots, searches guest bags, prevents prohibited items...
-
Guest Services Representative
5 months ago
Baltimore, United States ASM Global Full timeJob Description Position Summary: Guest Services The Guest Services Team is responsible for the safety and security of ASM Global Baltimore, The Lyric Theater patrons, employees, and assets. Duties and Responsibilities: Responds to security and safety calls in a timely manner. Patrols the facilities and parking lots, searches guest bags, prevents prohibited...
-
Guest Service Team Member
2 months ago
Baltimore, United States Wingstop Full timeWingstop - 8633 Philadelphia Rd. #180 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests...
-
Customer Experience Ambassador
45 minutes ago
Baltimore, Maryland, United States Orangetheory Fitness Full timeWe are seeking a highly skilled Customer Experience Ambassador to join our team at Orangetheory Fitness. As a key member of our front-of-house operations, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our members and guests.This is a dynamic role that requires strong communication skills, attention...
-
Guest Service Team Member Liaison
3 weeks ago
Baltimore, Maryland, United States Wingstop Full timeDeliver World Class ServiceAs a Guest Service Team Member at Wingstop, you will interact with guests by greeting them, answering the phone, and taking and delivering orders. You will also be responsible for acting as the face and voice of Wingstop, providing guests with authentic, positive, and genuine experiences.Interact with guests to create a positive...
-
Baltimore, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview Under direct supervision of the Guest Services Management Team and Supervisors, our Guest Services Representative is responsible for providing an exceptional level of world-class...
-
System Patient Experience Manager
3 weeks ago
Baltimore, United States Compass Group Full timeMorrison Healthcare Position Title: System Patient Experience Manager - Baltimore, MD Pay Grade: 13 Reports To: Regional Patient Experience Director Salary: Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants,...
-
Baltimore, United States Oak View Group Full timeOak View Group: Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...
-
Guest Services Associate
5 months ago
Baltimore, United States Futurecare Full timeOverview: At FutureCare our Guest Services Associates play a key role in representing the organization with a high level of professionalism and care. As the First Impression of FutureCare, our Front Desk Receptionist are knowledgeable, helpful, and personable with a keen awareness of the day-day facility operations. Voted 12 years in a row in The Baltimore...
-
System Patient Experience Manager
4 weeks ago
Baltimore, United States Compass Group Full timeSystem Patient Experience Manager - Baltimore, MDClick Here to Apply OnlineJob Description Morrison Healthcare Position Title: System Patient Experience Manager - Baltimore, MD Pay Grade: 13 Reports To: Regional Patient Experience Director Salary: Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving...
