Disaster Assistance Data Operator

Found in: Talent US 2 C2 - 1 week ago


Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
Administrative Assistant I is a Disaster Assistance Data Operator position. Job requires working beyond normal work hours including holidays and weekends when necessary, especially in the first months after a disaster declaration. Performs data entry for the Other Needs Assistance (ONA) provision of the Federal Assistance for Individuals and Households Program (IHP) to assist victims in meeting disaster related expenses or serious needs. Data enters disbursement information received from the Comptroller into the federal National Emergency Management Information System (NEMIS) to update client payment status. Completes batching of payments made to clients to ensure there are no rejects in the system. Enters recoupment information and client information for lost/stolen warrant claims and fraud referrals. Verifies, researches, corrects, or retrieves information and tracks payments to clients in the Health and Human Services Administrative System (HHSAS). Answers client inquiries to track status of grants approved for payment and runs daily reports using NEMIS and HHSAS. Instructs other operators to perform assignments Essential Job Functions:
Enters data and conducts inquiry into an automated system(s). (40%) Prepares basic level ongoing or special narrative or statistical reports. (10%) Communicates on a basic level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issue, or resolve/report problems or complaints. (10%) Researches and validates or corrects computer files to ensure accuracy of data. (15%) Monitors/controls/prepares batched input documents for data entry. (15%) Provides instruction, guidance, or training to staff. (10%) Knowledge Skills Abilities:
Ability to complete data entry functions. Knowledge of disbursement information received from the State Comptroller’s Office. Knowledge of the Emergency Services Program and the Federal Assistance to Individuals and Households Other Needs Assistance Program (IHP/ONA) and procedures. Knowledge of the Federal National Emergency Management Information System (NEMIS). Skill in communicating effectively both orally and in writing. Skill in establishing and maintaining effective working relationships with all levels of staff, customers, and the public.
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