IT Support Specialist

4 weeks ago

Portland, United States State of Oregon Full time
Job Description:

Do you have excellent customer service skills and enjoy working with a diverse group of people to help solve technical issues? , the state’s economic development agency, is currently hiring a permanent, IT Support Specialist (Information System Specialist 4) within the Technology Services Section of the Operations Division. We offer a workplace that balances productivity with enjoyment, and promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from.

Note: We value our employees and want to encourage work-life balance and flexibility. This position may have the ability to work remotely with required days in the Portland or Salem office.

What you will do:

  • Provide technical and user support for computers, desktop applications, and other information technology systems.

  • Install, configure, and maintain desktop and laptop computer hardware and software.

  • Perform day to day administration of users’ network profiles, file access, group membership, and passwords.

  • Ensure secure and consistent desktop and laptop environments using standardized imaging processes and by deploying system-wide security updates.

  • Respond to users’ requests for assistance and resolve problems related to the use of desktop computers, laptop computers, iPhones, and peripheral devices.

  • Test and document processes and configuration information for use by other IT staff.

  • Perform research, evaluation, test, and make recommendations for new software, hardware, products, processes, methods, and technologies.

  • Collaborate with the IT team in the planning of technology tasks and projects.

Business Oregon strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, feel free to contact us to discuss your application. 

The ideal candidate will possess a combination of some or all the following skills:

  • Knowledge and/or experience installing, configuring, and maintaining desktop and laptop computer hardware and software.

  • Knowledge and/or experience responding to users’ requests for assistance and resolves problems related to the use of desktop computers, laptop computers, iPhones, and peripheral devices (Windows 10 and above).

  • Ability to identify customers’ needs for hardware and software solutions, conduct product analysis, and recommend solutions.

  • Ability to collaborate with diverse customers to coordinate technical solutions.

  • Demonstrate excellent customer service to internal and external stakeholders.

Please note: if you are interested in applying for this position, you must attach your current cover letter and resume to your application. Failure to submit the required resume and cover letter will remove your application from consideration.
 

What you need to qualify:


(a) Three (3) years of information systems experience

OR

(b) An Associate's degree in Computer Science, Information Technology, or related field,

OR

(c) completion of a two (2) year accredited vocational training program in information technology or related field; AND one (1) year of information systems experience.

What Business Oregon does:

Business Oregon is the economic development agency for the state of Oregon. We have about 180 people on our team, and we work with communities and businesses. We use our programs and expertise to help businesses grow, so they can in turn add jobs, diversify the economy, and increase Oregon prosperity. We work with communities to enhance and expand infrastructure and community safety with projects such as water/wastewater systems, seismic rehabilitation for schools, or rural broadband development. This also sets the stage for future business development. Our mission is to invest in Oregon’s businesses, communities, and people to promote a globally competitive, diverse, and inclusive economy, all carried out with an agency strategic plan.

The mission of the Business Oregon, is to enable the creation, retention, expansion and attraction of businesses that provide sustainable, living-wage jobs for Oregonians through public-private partnerships, leveraged funding and support of economic opportunities for Oregon companies and entrepreneurs.

The Operations Division is responsible for the Department’s shared services that encompasses Fiscal & Budget, Employee Services, and the Technology Project Team. 

The Technology Project Team is responsible for the support of the agency’s IT infrastructure and for providing the tools needed by the department to effectively carry out its mission and goals.  This includes both long term and short-term goals. 

  • Peer Support Specialist

    4 weeks ago

    Portland, United States City of Portland Full time

    The Peer Support Specialist (PSS) serves alongside an Emergency Medical Technician (EMT) and a Mental Health Crisis Responder, responding to low-acuity, non-life threatening 911 calls pertaining to behavioral health, substance use, and/or welfare che Support Specialist, Support, Specialist, Mental Health, Peer, Medical Technician, Healthcare

  • Family Support Specialist

    4 weeks ago

    Portland, United States Bethany Christian Services Full time

    This position includes a one time $1,500 Sign On Bonus! Note: Internal candidates do not qualify for sign-on bonuses. Potential candidates are required to reside within the vicinity of Cumberland or Sagadahoc county, despite the fact that the positio Support Specialist, Support, Specialist, Family, Builder, Healthcare

  • Peer Support Specialist

    2 weeks ago

    Portland, Oregon, United States Catholic Charities (Oregon) Full time

    Peer Support Specialist at Kenton Women's VillageCompany: Catholic Charities of OregonDepartment: Homeless ServicesEmployment Type: Full Time (40hrs/wk.); Non-ExemptReports to: Homeless & Transitional Housing ManagerLocation: SE PortlandCompensation: $20.80 annual salarySCHEDULE: Monday-Thursday; 9:00am-5:30pmAbout the Position: The Peer Support Specialist...

  • Peer Support Specialist

    4 weeks ago

    Portland, United States Maine Health Full time

    Part Time 165 Lancaster St. Behavioral Health Day/Evening Supporting the Portland Community Peer Support Specialists provide one-on-one support to people in the community, at their homes, and/or at the location where the peer supporter works. Peer Support Specialists also provide group facilitation in various topics related to the setting in which they...

  • Peer Support Specialist

    4 weeks ago

    Portland, United States Maine Medical Center Full time

    Summary Supporting the Portland Community Peer Support Specialists provide one-on-one support to people in the community, at their homes, and/or at the location where the peer supporter works. Peer Support Specialists also provide group facilitation in various topics related to the setting in which they work, including topics such as wellness, recovery,...

  • Peer Support Specialist

    3 weeks ago

    Portland, United States Providence Health & Service Full time

    Description Peer Support Specialist at Providence Portland Medical Center in Portland, OR. Full-Time/Day Shift The Peer Support Specialist will be an essential part of the Behavioral Health Team. Provides telephonic and in person support and assistance with connection to outpatient behavioral health, substance use and other community services to patients who...

  • Digital Support Specialist

    3 weeks ago

    Portland, United States cPort Credit Union Full time

    cPort Credit Union is currently seeking a detail-oriented, Support Specialist for our Digital Banking Department. This position requires the ability to multitask, prioritize duties, research, problem-solve any issues that may arise, and respond to requests in a timely manner. A Digital Support Specialist is the primary point of contact for Members who have...

  • Peer Support Specialist

    3 weeks ago

    Portland, United States New Narrative Ltd Full time

    Job DetailsJob Location Portland, OR Position Type Full Time Salary Range $22.00 - $25.00 Hourly Job Shift Overnight Job Category Nonprofit - Social Services Description Shift 1: 8:00pm to 4:30am 40 hours a week. Shift 2: will be several days 8:00pm to 4:30am and several at 10:30pm to 7am. (Shift two could also be 40 hour a week but at minimum it needs to be...

  • Peer Support Specialist

    2 weeks ago

    Portland, United States New Narrative Ltd Full time

    Job DetailsJob Location Portland, OR Position Type Full Time Salary Range $22.00 - $25.00 Hourly Job Shift Overnight Job Category Nonprofit - Social Services Description Shift 1: 8:00pm to 4:30am 40 hours a week. Shift 2: will be several days 8:00pm to 4:30am and several at 10:30pm to 7am. (Shift two could also be 40 hour a week but at minimum it needs to be...

  • Personal Support Specialist

    4 weeks ago

    Portland, United States Felix Home Care LLC Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated Support Specialist to join our team. The ideal candidate will have experience in dementia care, social work, and providing support to individuals with developmental disabilities and autism. This role involves assisting individuals with activities of daily living (ADLs) and ensuring their well-being.

  • Support Specialist

    4 weeks ago

    Portland, United States ESS Full time

    Do you want to be a part of something BIG? Do you have a passion for education? Do you want to impact the lives of students? As leaders in the education staffing space since 2000, ESS specializes in placing qualified staff in daily, long-term, and permanent K-12 school district positions including substitute teachers, paraprofessionals, and other school...

  • Peer Support Specialist,

    2 weeks ago

    Portland, Oregon, United States LifeWorks NW Full time

    Peer Support Specialist, #265LifeWorks NW's STRIDE program connects 14 to 25-year-olds to services that support wellbeing and independence. STRIDE stands for Strengthening Tools for Recovery, Independence, Determination and Empowerment. Services include peer support, case management, outreach and engagement.The Youth/Young Adult Peer Support Specialist...

  • Peer Support Specialist,

    4 weeks ago

    Portland, United States LifeWorks NW Full time

    **Peer Support Specialist, #265** LifeWorks NW's STRIDE program connects 14 to 25-year-olds to services that support wellbeing and independence. STRIDE stands for Strengthening Tools for Recovery, Independence, Determination and Empowerment. Services include peer support, case management, outreach and engagement. The Youth/Young Adult **Peer Support...

  • Peer Support Specialist

    4 weeks ago

    Portland, United States NEW NARRATIVE Full time

    Job DetailsJob LocationPortland, ORPosition TypeFull TimeSalary Range$22.00 - $25.00 HourlyJob ShiftDayJob CategoryNonprofit - Social ServicesDescriptionPurpose: (General description and summary) The purpose of the Peer Specialist is to support residents of the Breitung building which is comprised of 28 Housing and Urban Development - Veterans Affairs...

  • Peer Support Specialist

    3 weeks ago

    Portland, United States mhacbo.org Full time

    Job DescriptionThe Peer Support Specialist, as part of an integrated care team, will provide peer-based, supportive services to adults, children, adolescents and families as assigned by a designated QMHP or Clinical Supervisor. The Counselor I may be assigned to any agency program including, but not limited to: ACT, Crisis, Intensive Services, Outpatient,...

  • Digital Support Specialist

    2 weeks ago

    Portland, United States cPort Credit Union Full time

    cPort Credit Union is currently seeking a detail-oriented, Support Specialist for our Digital Banking Department. This position requires the ability to multitask, prioritize duties, research, problem-solve any issues that may arise, and respond to requests in a timely manner.A Digital Support Specialist is the primary point of contact for Members who have...

  • Member Support Specialist II

    1 week ago

    Portland, United States PacificSource Full time

    Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without r Support Specialist, Support, Specialist, Healthcare, Diversity, Management, Business Services

  • Office Support Specialist I #746/FSC Support Specialist #1485

    4 weeks ago

    Portland, United States LifeWorks Northwest Full time

    Office Support Specialist I #746/FSC Support Specialist #1485 The FSC Family Support Specialist is responsible for answering inquiries, obtaining information, distributing referrals, and documenting work in front office setting. This position provides support to clinical, prevention, and clients. Typically handles the more complex administrative functions...

  • Peer Support Specialist

    2 weeks ago

    Portland, United States LifeWorks NW Full time

    **Peer Support Specialist #676** LifeWorks NW provides therapy, case management, skills training, support and treatment for individuals diagnosed with Severe & Persistent mental illnesses (SPMI), including: bipolar disorder, schizophrenia, psychotic disorders and other mood disorders. The Adult **Peer Support Specialist** provides a variety of...

  • Peer Support Specialist

    4 weeks ago

    Portland, United States Providence Service Full time

    Description The Peer Support Specialist will be an essential part of the Behavioral Health Team. Provides telephonic and in person support and assistance with connection to outpatient behavioral health, substance use and other community services to patients who have recently discharged from the hospital. The peer support specialist may work remotely, in the...