Customer Order Specialist

4 weeks ago

Fairfield, United States Schneider Electric Full time
Mission of this role
Manage customer projects at execution phase from contract award till closing and handing over to Service.

What will you do?
  • Execute projects in full compliance with Engineer to Order - Configure, Price Quote Process and ETO Toolbox in coordination with the Supply Chain, Manufacturing, Project Engineering department and Project Buyer
  • Review technical specification and take decisions on technical comments raised by the customer.
  • Monitor and control projects progress to ensure the on-time delivery of the projects. Use the tracking board tool and escalate any risks of delay during SIM meetings.
  • Manage Project Risks & Opportunities by assessing, identifying, mitigating and controlling any potential situations that could impact (negatively or positively) the performance of the project
  • Monitor and control project margin deviation during the Project execution phase. Accountable for Project margin deviation. Take pro-active decisions and actions to prevent negative DVC margin deviation.
  • Manage Variation Order & Claim process for both Customer and main suppliers. Obtain Variation
  • Orders for any deviation from the contractual scope. Mitigate any source of conflict with customer or suppliers throughout the project execution phase.
  • Involve Project Buyer at an early stage of the project for maximizing cost savings.
  • Maintain a positive relationship with the customer and communicate regularly (correspondence, emails, call, meeting). Manage the FAT (Factory Acceptance Testing) event and realize the FAT NPS (Net Promoter Score).
  • Communicate effectively with the project team and the other departments of the plant (Internal Kick off meeting)

What qualifications will make you successful for this role?
  • Bachelors Degree.
  • 3 years experience in the specific role but may have some general working experience.
Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Why us?

At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

We believe in e mpowering our team members to reach their full potential, fostering a sense of ownership in their work.

We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover your M eaningful, Inclusive and Empowered career at Schneider Electric.

34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color , gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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