C/S Telecommunications/Network Technician II

4 weeks ago


Wilmington, United States DelDOT Full time

Summary Statement

This self-starter will troubleshoot, maintain, update, inventory, & install Building Automation Systems (BAS): video surveillance/security cameras, Network Video Controllers (NVR’s), secure doors, & HVAC technical systems in secure care/detention style facilities/offices. Solid written & verbal communications and the ability to partner with vendors & coworkers is essential.

Work will include occasionally bending, stooping, lifting, pushing/pulling, carrying, crawling under furniture and/or on ladders up to 10 foot high to access/move equipment. State-wide travel to various facilities in a state vehicle will be included.

This Casual/Seasonal position is a non-pension eligible position without healthcare and/or other benefits. This position is NOT eligible for telework and is expected to be onsite daily.

Selective Requirement

Selective Requirements must be met in addition to the job requirements. Applicants who do not possess the selective requirement will not be qualified. Must possess a valid driver's license.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

TELECOMMUNICATIONS/NETWORK TECHNICIAN:

Configures, installs, tests, troubleshoots, repairs and monitors operation of LAN hardware/software including desktop computers, data/voice/video communication systems, including peripheral devices, wiring and cabling to ensure connectivity and functionality. Identifies and resolves network and telecommunication system malfunctions including connectivity and functionality for mainframe and remote access and other connections/interfaces; start/restart network after disruptions or failures using computer diagnostic tools and software; run system backups; resolves desktop computer problems. Provides customer service through central service desk/help desk function to resolve or ensure resolution of problem diagnosis/assessment and repairs. Maintains database of user problems and resolution. Performs routine network systems administration to include, but not limited to: addition/deletion of users and hardware/software, defining access rights, implementing and ensuring compliance with security procedures and policies, purchasing hardware/software through state contracts, planning and implementing desktop computer migration and maintaining inventory control systems. Advises and trains users on the operation and capabilities of hardware and application software. Plans, schedules, installs and tests software updates and hardware upgrades; conducts needs analysis of equipment, software, network security, budget, disaster recovery concerns, training and equipment resources to plan and recommend network changes in ways that meet program goals. Coordinates network expansion with agency technical staff, consultants, contractual vendors or Department of Technology and Information (DTI).

Job Requirements

JOB REQUIREMENTS for Telecommunications/Network Technician II Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

At least one year experience administering computer data networks including troubleshooting, diagnosing and resolving computer data networks problems. At least one year experience installing, testing, and configuring computer data networks including the associated wiring, and network dependent devices and infrastructure components.

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