![Texas Department of Aging & Disability Services](https://media.trabajo.org/img/noimg.jpg)
Manager IV
1 month ago
Manager IV
Reports to the Compliance Director for the HHSC Civil Rights Office. Directs civil rights client services and compliance which includes
the processing of discrimination complaints and program compliance reviews; policy and planning activities that include language
services, policy, and contract review, analyzing and interpreting federal and state legislation, rules and regulations for civil rights
program impact, website services, and training.
Establishes priorities while developing and implementing systems to conduct the
activities, evaluates effectiveness, and revising revises as necessary. Directs and guides the program leads for services,
compliance and policy and planning and staff of the Service and Compliance Sections.
Serves as a point of contact for Limited
English Proficiency and maintains the Language Services Plan for HHS. Work involves establishing, strategic plan goals and
objectives, and developing policies, reviewing guidelines, procedures, rules, and regulations for staff.
Ensures compliance with laws prohibiting discrimination including the Civil Rights Act, Section of the Rehabilitation Act, Americans with Disabilities Act, USDA FNS Instruction -1, Methods of Administration agreement with US DHHS, and Texas Labor Code Chapter 21 and Texas Government Code Chapter . requirements and other applicable federal and state civil rights laws and regulations.
Works under minimal supervision with extensive latitude for the use of initiative and independent judgment in carrying out the policies and
procedures for the compliance team in the HHSC's Civil Rights Office. Performs other duties as assigned and required to maintain office
Essential Job Functions:
EJF 1. Directs and manages civil rights services and compliance section; supervises and manages service and compliance supervisor, leads and staff.
Selects, leads, coaches, counsels, guides, and develops staff through
mentoring, training, and performance appraisal. Responsible for the service and compliance civil rights program including discrimination complaint processing, investigations, report preparations, mediations, report/ analysis, and other activities associated with civil rights service-related matters. Provides a quality review of staff on assignments and projects related to program initiatives and activities; and collaborates with agency and division staff, HHS system staff, contractors, contract administrators, clients, community
groups, and other stakeholders. (25%)
EJF 2. Directs, assigns, and reviews investigations of complaints of services-related discrimination, and briefs the Civil Rights Director,
senior management, executive staff, legislators, and external agencies on trends and results. (20%)
EJF 3. Provides highly advanced research, analysis and evaluation on complex program and policy issues and initiatives related to civil
rights; develops and interprets civil rights policies and procedures; and identifies and reviews trends in best practices and activities to
address the need for new policies and procedures and recommends improvement to existing policies and procedures. Monitors and analyzes federal and state legislation, regulations, court decisions, and initiatives relating to civil rights and HHS policies and programs and recommends appropriate response. (15%)
EJF 4. Provides guidance; and oversees development and integration of new methods and procedures to achieve full compliance with state and federal statutes prohibiting unlawful discrimination in the delivery and access to services. Reviews processes for effective techniques for evaluating agency programs’ compliance; oversees and monitors the completion of required reports; including compliance reports; determines new trends; and identifies and resolves operational problems and recommends appropriate changes
not only for Compliance civil rights staff but for the civil rights office in general. (10%)
EJF 5. Consults with internal and external groups (such as advocacy groups, compliance agencies, etc.) to serve as a liaison or to
discuss civil rights effectiveness, training needs, and/or with the intent to resolve problems. (10%)
ELF 6. Plans, develops, implements, coordinates, monitors, and evaluates results of special investigations, internal audits, research
studies, forecasts, and modeling exercises to provide direction and guidance to regional staff. Develops and reviews budgetary projections and monitors program expenditures for Compliance staff. Monitors performance measures for improving operations and
resolving ongoing problems and issues. (10%)
EJF 7. Represents CRO Director or Compliance Director at internal and external meetings and in leading projects to evaluate the
results of current efforts; and participates on behalf of CRO Director or Compliance Director in HHS system wide projects. Works with
and speaks to internal and external groups. (10%)
Knowledge Skills Abilities:
Extensive knowledge of federal and state laws including the Civil Rights Act of
, Rehabilitation Act of , and the Americans with Disabilities Act.
Extensive knowledge on service-related laws, regulations and policy including USDA FNS Instruction -1.
Knowledge of causes and
effects of discriminatory practices. Knowledge of management principles and practices. Knowledge of budget processes and financial management.
Skill in investigating complaints and investigation methodologies including research, organization, and analyzing information to substantiate hypotheses and findings.
Skill in communicating as well as presenting ideas and information.
Skill in supervision, management, human relations, and counseling. Skill in problem solving, mediation, and conflict resolution.
Skill in developing and implementing effective customer service systems.
Skill in working collaboratively and cooperatively with agency managers to negotiate resolution as well as in general with colleagues, agencies, providers, and external agencies/organizations.
Skill in use of personal
computer, database, and word processing software such as Word, PowerPoint, Excel, and Access.
Ability to direct and organize civil rights activities, to establish goals and objectives for regional civil rights that support strategic plan
measurements.
Ability to identify problems, evaluate alternatives and implement effective solutions.
Ability to develop and evaluate
policies and procedures as well as prepare reports and; to communicate effectively.
Ability to serve as the spokesperson in matters related to civil rights operations.
Ability and skill in applying general rules, laws, regulations, or theories to specific factual circumstances.
-
Community Care Worker IV
3 months ago
Edinburg, United States Texas Department of Aging & Disability Services Full timeJob Description: Community Care Worker IV***Open to Current Region 11 CCSE Employees Only*** Serves as an advanced worker in providing direct delivery and contract services to Long Term Care Services individuals. Duties include establishing eligibility for social services, completing needs assessment and making referrals to contract or community...
-
Edinburg, United States TEXAS JUVENILE JUSTICE DEPARTMENT Full timeGENERAL DESCRIPTION Provides supervision and direct care for youth in a residential correctional facility. Works to help youth to achieve progress in learning and applying methods to identify and manage reactions to stress and trauma and react in more socially appropriate ways. Uses appropriate intervention methods in response to behavioral issues that...
-
Pharmaceutical Care Specialist PRN
1 week ago
Edinburg, Texas, United States UHS Full timeAbout the Role: Pharmaceutical Care Specialist In the capacity of a Pharmaceutical Care Specialist, your primary responsibility will be to deliver extensive pharmaceutical services through coordinated medication distribution, patient education, and training initiatives. This position entails processing medication requests, overseeing patient medication...
-
Pharmaceutical Care Specialist
1 week ago
Edinburg, Texas, United States South Texas Health System Full timeJob Overview Key Responsibilities POSITION SUMMARY: The Clinical Pharmacist is responsible for delivering comprehensive pharmaceutical care through integrated medication distribution, patient education, and counseling. This role involves processing medication orders, monitoring patient drug therapies, and providing essential drug information. The...
-
Pharmaceutical Care Specialist
3 days ago
Edinburg, Texas, United States South Texas Health System Full timeJob Overview Key Responsibilities POSITION SUMMARY: The Clinical Pharmacist is responsible for delivering comprehensive pharmaceutical care through effective medication distribution, patient education, and counseling. This role involves processing medication orders, monitoring patient drug therapies, and providing essential drug-related...
-
Pharmaceutical Care Specialist
3 days ago
Edinburg, Texas, United States South Texas Health System Full timeJob Overview Key Responsibilities POSITION SUMMARY: The Clinical Pharmacist is responsible for delivering comprehensive pharmaceutical care through an integrated approach to medication distribution, patient education, and counseling. This role involves processing medication orders, monitoring patient medication regimens, and providing essential...
-
Clinical Pharmacist
3 months ago
Edinburg, United States South Texas Health System Full timeJob Description Responsibilities POSITION SUMMARY: provides comprehensive pharmaceutical care through integrated drug distribution, patient counseling and teaching. Clinical Pharmacists fill orders for medications, monitor patient’s drug therapies and provide drug information. Clinical pharmacist supervises and directs supportive staff. In...
-
Inventory/Logistics Associate
4 weeks ago
Edinburg, United States CarMax Full time6089 - Pharr - 1300 E I-2, Pharr, Texas, 78577CarMax, the way your career should be! General Summary:Under general supervision, responsible for zone maintenance, vehicle receiving & shipping, inventory scanning, vehicle movement (both on and off lot), lot wash/merchandising, taking and uploading photos to , as well as providing exceptional customer...
-
EMT Paramedic
3 months ago
Edinburg, United States Driscoll Children's Hospital Full timeWhere compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: The Paramedic has strong critical thinking skills and can adapt to any given situation. The Paramedic is skilled in advanced life support. The Paramedic will...