Administrative Specialist

4 weeks ago


Shawnee, United States State of Kansas Full time

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Employee discounts with the

Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Kansas State Board of Healing Arts (KSBHA) is seeking to fill our Administrative Specialist in our Disciplinary division. This position is a fulltime, benefits eligible position, that will assist the Disciplinary division. This includes but is not limited to the following:

Extract data from Crystal Reports and administer renewal review function regarding responses to any attestation questions on Renewal Applications for all regulated Healthcare Professions during each renewal cycle. Works with IT, Licensing and Disciplinary Attorneys to determine the most expedient and accurate processes for obtaining and maintaining the proper Renewal Application information. Receives, analyzes and summarizes information obtained from incoming renewal responses while managing paper and electronic forms of complaint files. Follows up with licensees for additional information if necessary and responds to licensee’s questions regarding the attestation questions on the renewal application using independent judgement. Uses independent judgement when to transfer licensee or third-party calls to appropriate staff as needed. Collaborates with Disciplinary Attorneys to determine when additional information may save steps further in the process. Presents Renewal Application summary and all documents to Disciplinary Attorneys for review. Provides administrative support for Investigators to include scanning, filing and updating physical and electronic medical investigations. Maintains consistent quality standards for scanning projects. Transcribes important phone and recorded interviews upon request from Investigators. Attends continuing education to support professional development. Scans and uploads agency documents to electronic format. Provides back-up administrative support to the Complaint Coordinator and Administrative Specialist as needed. Assists with training of new employees or positions in the department as needed. Other duties may be assigned by employee’s Supervisor and Disciplinary Attorneys.

Minimum Qualifications

High School or equivalent (GED) One-year general office, clerical and administrative support work. Working with electronic data and files; storing, editing and transferring the information.

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