Administrator Receptionist

Are you a great team player who can build and maintain good working relationships?

Are you a friendly and approachable individual who enjoys engaging with people from a range of diverse ages and backgrounds?

Do you have a strong emphasis on accuracy and attention to detail?

If so, we would love to hear from you. We have a new and exciting opportunity for an Administrator to join our Receptions Team.

The team provide the face-to-face front door service to several West Sussex County Council offices. Our reception service is responsible for greeting visitors and internal staff, responding to a range of general enquiries, and supporting with providing information and signposting.

Interested in knowing more about our Customer Experience directorate? Click to view our

Salary: £23,500 to £23,893 per annum, £14,100 to £14,335 pro rata for part time)

Contract Type: Permanent

Working Pattern: Part-time (22.2 hours per week) Tuesday, Thursday and Friday 8:30am to 5:00pm

Location: County Hall North, Madeira Ave, Horsham RH12 1AB

Interview Date: 25 September

The successful candidate will based at County Hall North, Horsham but you may be required to cover other WSCC office hubs including Crawley Library, Southgate Ave, Crawley RH10 6HG, County Hall, West Street Chichester, PO19 1RG and Durban House, Durban Rd, Bognor Regis PO22 9RE (once reopened).

You may need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport. Pool cars and pool bikes available.

The Opportunity

We are currently looking to appoint an enthusiastic, well-organised individual to join our busy Receptions Team. You will require excellent communication skills, have a friendly positive attitude, be resilient, tenacious and enjoy working as part of a team.

Reporting to a Team Leader, your role will be vital in delivering a range of administrative tasks to ensure the smooth operation of the Receptions Team.

From data entry to filing to organising meetings and compiling agendas, you will be the key player in keeping everything running smoothly. Your attention to detail will be crucial as you update spreadsheets, process applications, and input data into council IT systems.

Other duties will include, but not be limited to:

Communicate with and develop good working relationships with the public and colleagues. Deliver timely and efficient administrative support. Update and maintain relevant records appropriately and accurately. Follow procedures to respond to queries independently. Refer complex queries under guidance. Handle confidential and sensitive data carefully daily.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

About You

If you have excellent organisational skills, effective communication abilities and can deliver quality customer service – we want to hear from you

To be successful in this role, you should have good IT skills including the use of office applications such as Microsoft Outlook, Teams, Word, and Excel.

You will have keen attention to detail, be comfortable working independently and be at ease in this fast-paced, agile environment with rapidly changing deadlines, workloads, and priorities.

A friendly and professional demeanour, along with excellent interpersonal skills will help you progress in our collaborative environment.

You will be able to demonstrate excellent communication and interpersonal skills, communicating on several different levels with multiple stakeholders and adapting your style accordingly.

Working For Us

From flexible working (where possible) to access to our Employee Assistance Programme, we aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

A laptop and mobile will be supplied if applicable to your role. You will benefit from 25  days annual leave, rising to 28 days after 5 years’ service (pro rata for part time) plus the opportunity to buy additional leave, an excellent  local government pension scheme as well as a range of discounts giving our staff access to hundreds of offers.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

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