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CASE MANAGER 3
1 month ago
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit or Click on the to view ‘Our DES’ video. Come join the DES Team
The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 3 for Support Coordination. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
•Completes progress notes, facilitates and writes ISPs and reviews of ISPs and other required reports, letters, and other correspondence as needed. Maintains an organized and up to date case file in accordance with agency policy. Completes support plans, forms, reports to comply with Arizona Long Term Care (ALTCS), Targeted requirements (TSC), and state funded only requirements (DD Only).
•Conducts field visits per agency policy requirements at various locations: family homes, group home, other residential placements, psychiatric hospitals, schools, day programs, work programs, hospitals, etc. to develop relationships with the child/adult and families.
•Monitors appropriateness and safety of the individual's placement, assesses mental health status, strengths and needs. Extensive problem solving and conflict resolution within member teams. Works in conjunction with other team members and the supervisor to determine appropriate case plan goals.
•Attends discharge staffings at psychiatric facilities, petitions and attends hearings for Mental Health Court Ordered Treatment, attends Child Family Teams (CFT) for children in residential group home placement. Works closely with various mental health agencies and with the local psychiatric facilities in managing member services and in assisting in ensuring a prompt discharge when member has been involved in an in-patient stay.
•Compiles information from a variety of sources in order to make recommendations for re-determinations. Evaluates and assesses the need for higher behavioral health rates, enhanced staffing ratios for day programs, referrals for positive behavioral supports for members.
Knowledge Of:
•Methods, procedures and techniques used in the development of Individual Support Plans.
•Federal and state statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities.
•Health Insurance Portability and Accountability Act (HIPAA).
•Principles and practices of case management.
•Community resources, medical and behavioral health issues and terminology and principles of applied behavioral interventions.
Skills In:
•Oral and written communication.
•Initiating, developing and maintaining member service plans.
•Interviewing.
•Counseling and interacting with members and family members.
•Coordinating and facilitating meetings.
Ability To:
•Teach and coach/train to analyze issue and develop positive solutions.
•Maintain confidentiality.
•Work independently and within diverse work teams.
•Lead a team of Support Coordinators in the absence of the supervisor.
The ideal candidate for this position will have:
NA
•As required by AHCCCS Contract No. YH6-0014, a Case Manager must be an Arizona licensed registered nurse in good standing OR possess a degree in social work OR possess a bachelor's degree in psychology, special education, or counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI) OR have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental Illness (SMI).
•Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions.
•Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute in order to work with children and vulnerable adults.
•Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.
•If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply:
•All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include:
•Affordable medical, dental, life, and short-term disability insurance plans
•Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
•10 paid holidays per year
•Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
•Sick time accrued at 3.70 hours bi-weekly
•Deferred compensation plan
•Wellness plans
•Tuition Reimbursement
•Stipend Opportunities
•Infant at Work Program
•Rideshare and Public Transit Subsidy
•Career Advancement & Employee Development Opportunities
•Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave pilot program. For a complete list of benefits provided by The State of Arizona, please visit our
•State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
