Current jobs related to Technical Support - Roseville - SolarEdge
-
Technical Support Specialist
1 week ago
Roseville, United States Beacon Hill Staffing Group, LLC Full timeJob DescriptionJob DescriptionJob Title: Technical Customer Support SpecialistLocation: Roseville, MN (Onsite)Schedule: Monday-Friday Position OverviewBeacon Hill's client is looking for a Technical Support Specialist to join their team. The Technical Support Specialist plays a vital role in supporting the Apple Account creation process. This position...
-
Customer Service Technical Support
4 months ago
Roseville, United States CoCard Business Full timeCoCard Business is a provider of payment technology solutions for businesses across the United States. We are looking for a stellar Customer Service and Technical Support (CST) Representative with excellent customer service skills with a can-do mentality who is keen to learn and develop their skills while contributing to a high-performing and enthusiastic...
-
Technical Specialist
7 days ago
Roseville, United States Ledgent Technology Full timeTechnical SpecialistLocation: Onsite in Roseville, MNContract Length: 6 monthsPay Rate: $23 to $26 per hourWe are seeking a Technical Specialist to join our team for a 6-month onsite contract in Roseville, MN. This role focuses on delivering exceptional customer service and technical support for the QuickTalker Freestyle Apple Account creation process....
-
Sr Technical Writer
1 month ago
Roseville, United States Horizontal Talent Full time*completed 4 year degree (no exceptions) *background check required The Sr Technical Writer develops, revises and drafts a variety of patient-facing technical literature needed to support a broad medical device portfolio. The Sr Technical Writer will be required to develop a working understanding of medical device products, work with required subject...
-
Technical Automotive Specialist
1 hour ago
Roseville, California, United States Best Buy Full timeJob SummaryWe are seeking a skilled Technical Automotive Specialist to join our team at Best Buy. As a Technical Automotive Specialist, you will be responsible for installing new technology into customers' vehicles, recommending and troubleshooting mobile electronics specific to each vehicle.About the RoleInstall standard mobile electronic solutions...
-
roseville, United States Ledgent Technology Full timeTechnical SpecialistLocation: Onsite in Roseville, MNContract Length: 6 monthsPay Rate: $23 to $26 per hourWe are seeking a Technical Specialist to join our team for a 6-month onsite contract in Roseville, MN. This role focuses on delivering exceptional customer service and technical support for the QuickTalker Freestyle Apple Account creation process....
-
roseville, United States GTN Technical Staffing and Consulting Full timeAbout the Role The Service Unit Department Manager RN is responsible for managing a large unit or multiple units, overseeing staff to provide the highest quality of care and maintain compliance with all relevant regulations.Responsibilities Manage the operations of a large unit or multiple unitsEnsure staff provide high-quality care and follow all regulatory...
-
roseville, United States GTN Technical Staffing and Consulting Full timeNurse Manager - Service Unit Department HIGHLIGHTS Location: Roseville, CA, USPosition Type: Direct HireHourly / Salary: Based on Experience $176-$228KResidency Status: US Citizen Job Summary: Manages a large unit or multiple units providing ambulatory services. Ensures staff provides high quality, accessible, cost effective care, and patient focused...
-
Systems Support Technician
6 days ago
Roseville, United States eTeam Full timeDescription: The successful candidate will be part of a small team in the regional quality and engineering organization, supporting calibration systems used in the Americas' calibration labs. Responsibilities: Ensure the high uptime of calibration controllers and the SW running on them for the service delivery teams. Manage the computer refresh program of...
-
Applications Support
6 days ago
Roseville, United States RCO Engineering, Inc. Full timeJob DescriptionJob DescriptionJob Overview: Develop and improve enterprise-wide programs and systems (SharePoint, Epicor, Bartender, Web development)Qualifications:Programming experience in VB.net, C# and SSRSMS Excel Programming including macros, VLOOKUP, pivot tables, etc.Experience in Visual Studio Development environmentERP Experience - Epicor...
-
Virtual Education Specialist
4 weeks ago
Roseville, Michigan, United States ProCare Therapy Full timeWe are seeking a compassionate and experienced Virtual Education Specialist - Therapeutic Support Provider to join our team at ProCare Therapy. This role will involve providing therapeutic support to students in a virtual setting, utilizing your expertise in social work to guide them towards success.Estimated Salary: $55,000 - $80,000 per yearThis position...
-
Bank Operations Support Representative
2 months ago
Roseville, United States Kavaliro Full timeDescriptionOur Banking Client is building a second Central Operations Team!Location: onsite in Roseville, CACompensation: $25-$27.50 per hour. Summary: Central Operations Service Representative III:The Central Operations Service Representative III is responsible for regularly supporting all areas of the Central Operations department. Has the ability to...
-
Bank Operations Support Representative
2 months ago
Roseville, United States Kavaliro Full timeDescription Our Banking Client is building a second Central Operations Team! Location: onsite in Roseville, CA Compensation: $25-$27.50 per hour. Summary: Central Operations Service Representative III: The Central Operations Service Representative III is responsible for regularly supporting all areas of the Central Operations department. Has the ability to...
-
Bank Operations Support Representative
2 months ago
Roseville, United States Kavaliro Full timeDescriptionOur Banking Client is building a second Central Operations Team!Location: onsite in Roseville, CACompensation: $25-$27.50 per hour. Summary: Central Operations Service Representative III:The Central Operations Service Representative III is responsible for regularly supporting all areas of the Central Operations department. Has the ability to...
-
Central Operations Support Representative III
1 month ago
Roseville, United States Kavaliro Full timeDescription Our Banking Client is building a second Central Operations Team! Location: onsite in Roseville, CA Compensation: $25-$27.50 per hour. Summary: Central Operations Service Representative III: The Central Operations Service Representative III is responsible for regularly supporting all areas of the Central Operations department. Has the ability to...
-
Central Operations Support Representative III
3 weeks ago
roseville, United States Kavaliro Full timeDescriptionOur Banking Client is building a second Central Operations Team!Location: onsite in Roseville, CACompensation: $25-$27.50 per hour. Summary: Central Operations Service Representative III:The Central Operations Service Representative III is responsible for regularly supporting all areas of the Central Operations department. Has the ability to...
-
Central Operations Support Representative III
1 month ago
roseville, United States Kavaliro Full timeDescriptionOur Banking Client is building a second Central Operations Team!Location: onsite in Roseville, CACompensation: $25-$27.50 per hour. Summary: Central Operations Service Representative III:The Central Operations Service Representative III is responsible for regularly supporting all areas of the Central Operations department. Has the ability to...
-
Systems Support Technician
7 days ago
Roseville, United States iShift Full timeJob Title: System Support Technician Location: Onsite in Roseville, CAEmployment Type: Long Term Contract to Hire Experience: 3+ years minimumDescription:Looking for a systems’ support technician. The successful candidate will be part of a small team in the regional quality and engineering organization, supporting calibration systems used in the...
-
Nurse Manager
13 hours ago
Roseville, United States GTN Technical Staffing and Consulting Full timeAbout the Role The Service Unit Department Manager RN is responsible for managing a large unit or multiple units, overseeing staff to provide the highest quality of care and maintain compliance with all relevant regulations.Responsibilities Manage the operations of a large unit or multiple unitsEnsure staff provide high-quality care and follow all regulatory...
-
Nurse Manager
20 hours ago
Roseville, United States GTN Technical Staffing and Consulting Full timeAbout the Role The Service Unit Department Manager RN is responsible for managing a large unit or multiple units, overseeing staff to provide the highest quality of care and maintain compliance with all relevant regulations.Responsibilities Manage the operations of a large unit or multiple unitsEnsure staff provide high-quality care and follow all regulatory...
Technical Support
3 months ago
Power the Future with us
SolarEdge (NASDAQ: SEDG) is a global leader in highperformance smart energy technology with over 5000 employees offices in 34 countries and millions of products installed in over 133 countries. Our diverse product offering comprises intelligent solar inverters battery storage backup systems EV charging and complete home energy management ecosystems.
By leveraging worldclass engineering capabilities and with a relentless focus on innovation we strive to create a world where clean green energy from the sun is the primary source of power for our homes businesses and just about everywhere we thrive.
The Subject Matter Expert role is an extension of the tierI team. This role is responsible for resolving all matters pertaining to our Commercial StorEdge Energy Hub and BUI product lines with a strict focus of first call resolution.
The ideal candidate will demonstrate high level knowledge of our products and processes have a proven ability in advanced troubleshooting with keen attention to detail and is determined to learn and grow in their career. The candidate must also possess superior customer service/communication skills to ensure an efficient and quality interaction with our customers.
Duties and Responsibilities:
- Answer inbound calls to troubleshoot SolarEdge products (including but not limited to battery BUI Energy Hub and Commercial products)
- Follow up with customers via phone or email as needed to ensure 100% satisfaction
- Schedule calls when needed for a better customer experience while remaining organized
- Attend weekly training s specific to the Subject Matter Expert team
- Remain up to date on all new issues and trends relating to these product lines
- Process RMA s for damaged or faulty hardware
- Maintain open case load to ensure fast response times to customers
- Solve technical issues with a higher level of permissions on internal software and tools
- Review and escalate any trends found with our products to the Tier II team
- Enforce standards of high quality written and verbal communications to our customers
- SREC and Grid Services
Country:
United States
City:
Roseville CA
Requirements :
Required Skills and Qualifications:
- Spanish speaking is required.
- AA or technical degree or equivalent professional training preferred.
- Two years experience in a support center (call center) environment technical helpline and/or remote support services.
- One year solar industry experience highly preferred but not required.
- Experience with solar electric products and National Electric Code (NEC) is helpful.
- Ability to stay calm and demonstrate effective time management in a high stress environment.
- Strong typing experience.
- Exceptional listening and questioning skills.
- Outstanding verbal and written communications skills.
- Ability to multitask in a very fastpaced environment.
FAIR PAY & A JUST WORKPLACE
At SolarEdge we are committed to fair transparent pay and we strive to provide competitive marketinformed compensation. The pay range for this position in California at the start of employment is expected to be between $19 $23 per hour. It is anticipated that most qualified candidates will fall near the middle of this range. However base pay offered is based on market location and may vary further depending on individualized factors for job candidates such as jobrelated knowledge skills experience and other objective business considerations.
Even more importantly please note that salary is only one component of total compensation at SolarEdge. Subject to those same considerations the total compensation package for this position may also include other elements including a bonus and/or equity awards in addition to a full range of medical financial and/or other benefits. Our highly competitive benefits package is designed to support your success at work at home and at play. Your recruiter will be happy to discuss all that SolarEdge has to offer
SolarEdge proudly seeks to build a richly diverse workforce by hiring people with a diversity of thoughts identities perspectives and experiences that help advance the difference we make for consumers and by ensuring our people experience equity and inclusion in their work lives. We encourage members of traditionally underrepresented communities to apply including women LGBTQIA people people of color and people with disabilities.
Remote Work :
Yes
Employment Type :
Hourly
