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Customer Relations Officer

2 months ago

Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Job Description:

To visit newly admitted patients and to ensure patients confidentiality at all times.

Conduct regular visits to wards to check on patients well-beings/ address requests/ potential feedbacks/ complaints

To be able to provide service recovery for potential feedback/ complaints that are addressed

Redirect patients based on mitigating routes during different phases of renovation/ lift prioritization based on an emergency matrix

Escalate crucial issues to Service Executive if beyond scope for service recovery

Report and track patients whom service recovery has been provided to

Requirements:

Min Nitec or Diploma in any discipline Able to work any 5 days in a week - Office Hours only

Subject heading: Customer Relations Officer

Andrea Eunice Tan Min Er

(R23112594)

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