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Emer Medical Services Spec I
2 months ago
Emergency Medical Services Specialist I
Performs complex emergency medical services work. Work involves coordinating, planning, and evaluating emergency medical services education/training and certification activities; planning, coordinating, and inspecting healthcare providers for licensing/credentialing; investigate submitted entity complaints and provide appropriate recommendations or actions for compliance; and providing technical assistance and information to healthcare providers, program staff, governmental agencies, and community organizations. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. This position is eligible to telework (up to 5 days per week).
EXPERIENCE AND EDUCATION
Graduation from an accredited EMS education programs adopted by national accrediting organizations. Experience in public health work.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. This position is eligible to telework (up to 5 days per week). Selected candidate must have the ability to provide a reliable internet service in a home office location free from distractions, that will provide the ability to ensure confidentiality of work product. Selected candidate must telework from Texas.
Investigate complaints relating to EMS licensees, certificant holders. Develop and carry out investigative plans and prepare detailed reports. Recommends courses of action for correcting violations of the EMS Act, rules and policy adopted there under. Complete complaint summaries within required timelines and in accordance with Program Guidelines and Work Plans. (25%)
Review, evaluate and approve EMS education/training and certification activities in compliance with the EMS Act and rules and policy adopted there under. Reviews instructional and skills testing activities used in the public health setting. Participates in advisory councils. Assists with the development of program goals, objectives, and evaluation activities. Prepare written reports within specified timelines and in accordance with program guidelines and work plans. Performs inspections associated with state licensing requirements. (25%)
Compile and analyze data to support decisions for license issuance for pre-hospital healthcare entities. Coordinate and provide license survey and inspections to comply with the EMS Act, rules and policy adopted there under. Perform regular inspections associated with licensing survey requirements. Evaluate and process license application packets and related data for compliance with the EMS Act. (25%)
May appear in public hearing and public relations activities related to emergency medical services as an EMS subject matter expert. With leadership and guidance from the Manager will serve as a liaison and coordinate with other State EMS/Trauma System offices, local RAC and other EMS entities. Research, interpret and disseminate standards, policies, rules, and definitions pertaining to EMS stakeholders. (10%)
Uses computer for inputting and retrieving data and word processing to include Microsoft products, Word, Excel, Teams, and Power Point. Follow program guidelines for all EMS activities. Ensures entry in EMS database and inspection documents is timely and error free. (10%)
Other duties as assigned include disaster response activities. This position may serve in the DSHS or EMS Multi-Agency Coordination Center, State Operations Center, regional and/or local operations centers, joint field offices, Disaster District operations centers, or to be deployed to an affected area of the state during the response to and/or recovery from an all-hazard event. This position may on an as-needed basis, assist with a response and/or recovery effort because of their subject matter expertise and/or experience; or assist with maintaining continuity of operations.(5%)
Knowledge Skills Abilities:
Knowledge of EMS laws and rules.
Knowledge of office, administrative, and clerical practices, principles, and procedures.
Knowledge of correct business writing, grammar, word choice, sentence structure, spelling, and punctuation.
Skill in the use of current computer systems and programs, including word processing, database such as Versa Regulation (VR) or other similar client compatible software, internet, and email.
Skill in composing and editing written correspondence, memorandums, reports, and forms using Microsoft Word or equivalent word processing software.
Ability in providing quality customer service.
Ability to accurately interpret and apply public health laws, rules, regulations, policies, and procedures.
Ability to maintain confidentiality of documents, materials, and information.
Ability to communicate and express ideas clearly and accurately, both verbally and in writing.
Ability to meet strict deadlines and work on multiple projects with rapidly changing priorities.
Ability to work collaboratively with co-workers, maintaining an effective working relationship.
Ability to respond to public inquiries in a timely manner.
Prehospital care knowledge of how to treat a critically injured or ill patient.
Knowledge of the operations of an EMS provider and/or EMS education program.
Ability to develop and implement administrative procedures and to evaluate their effectiveness.
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