Converged Services Project Manager

3 weeks ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
Performs highly advanced project management work initiating and conducting multi-agency or enterprise-level projects within Information Technology. Assigned projects may involve information technology and/or business improvement. Responsibilities include assuring projects are delivered on time; within budget; utilizing accepted project management methodologies; and establishing and evaluating project deliverables. Manages and coordinates the planning and initiation of projects at various level of completion, monitoring the progress and schedule of projects, and communicating with project stakeholders, management, oversight agencies and other relevant parties. Performs a strong leadership role in the development of policies and procedures, reports, studies, legislation, guidelines. Establishes criteria, proposals, cost estimates, projections, goals and objectives and directs program evaluation activities.
This position is classified as a fulltime position (40 hours a week). Work outside of regular hours may be required. Travel to other work location may be required. Performs other duties as assigned.
Essential Job Functions:
1. Provides leadership and expertise in project management. Project management involves the full spectrum of
industry-accepted principles of project management including initiation, planning, execution, control, and closing
assigned projects and subsidiary components. These activities include, but are not limited to, defining and managing
scope and customer expectations; work breakdown structures; detailed Microsoft project schedules; resource
plans; project plans; communications plans; budgets and cost tracking; presentations and briefings; metrics
reporting; risk / issues and associated mitigation activities; quality control; change management processes;
customer acceptance; lessons learned; and archiving project documentation. Coordinates various levels of projects
including multi-million dollar projects and oversees the planning and initiation of the project deliverables, including
cost estimates and projections. Identifies potential project risks and difficulties, and designs strategies to mitigate or
avoid them. Directs, develops, and evaluates projects utilizing accepted project management methodologies. (30%)

2. Monitors and manages projects to completion. Compiles and distributes project information, status reports, and
project budget expenditures. Manages project cost to ensure project completion within budget. Monitors and
manages project quality to ensure project deliverables are acceptable and fulfill the terms of the project contract or
specifications. Obtains authorization and commitment, and demonstrates business need and project feasibility.
Reviews and recommends proposals and bids to management. (20%)

3. Manages and develops staff in project management. Develops and implements plans to communicate and explain
project methodology and processes to interested groups and team members. Creates documentation procedures
to capture and deal with changes in original project plan. Develops criteria for evaluating programs, proposals, and
other pertinent information related to project assignments. (15%)

4. Advises, consults and negotiates with agency customers on project activities. Ensures project management
methodologies are followed and are consistent with agency, enterprise and DIR plans, standards and guidelines.
Provides leadership to internal and external teams / committees across the agency and HHS enterprise to ensure
projects are coordinated, efficient and meet service level objectives. Maintains up-to-date knowledge of other HHS
agencies IT-related projects and negotiates sharing of resources to achieve objectives across agencies. (15%)

5. Coordinates with other HHS agencies, and DIR to assure policies, standards, procedures, and activities and
required reports conform to and are consistent with state requirements. Develops guidelines, procedures, policies,
rules, and/or regulations and monitoring for compliance. Develops, reviews, and revises legislation. Oversees the
preparation of management and productivity reports and studies. Oversees special investigations, research
studies, and internal audits. Represents the Department by making presentations, providing information and
testimony, collaborating with customers, other state agencies and federal partners. Responds to requests by
legislators and other public officials. (15%)

6. Other duties as assigned. (Note: For DSHS positions this includes but is not limited to actively participating and/or
serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of
Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.)
(5%)

Knowledge Skills Abilities:
Knowledge of effective management principles.
Knowledge in project management theories and practices applicable to mid-to-large-sized scope projects.
Knowledge of project management theories of systems and procedures used to evaluate a third-party vendor's
performance.
Knowledge of related state and federal laws, regulations, policies, rules and requirements.
Knowledge of process improvement or quality assurance systems.
Knowledge of Texas legislative process and public accountability systems.
Knowledge of strategic planning, budget management and human resource management.
Knowledge of the principles of leadership and how to effectively interact with various leadership styles.
Knowledge of cost monitoring during the transition phase of the contract and financial contract cost analysis.
Skill in communication and public speaking.
Skill in managing multiple and competing priorities.
Skill in identifying problems, evaluating alternatives, and implementing solutions.
Skill in working collaboratively and cooperatively with diverse groups.
Ability to exercise sound judgment in making critical decisions.
Ability to analyze complex information.
Ability to develop plans to address identified issues.
Ability to demonstrate negotiation and facilitation skills.
Ability to communicate orally and in writing.
Ability to plan, assign, and/or supervise the work of others.
Ability to think creatively and support creative thinking in others.
Ability to establish goals and objectives.
Ability to effectively manage, motivate and build effective work teams.
Ability to make timely and effective decisions.
Ability to interpret data and develop effective operating procedures.
Ability to organize and present information effectively, both orally and in writing.
Ability to comprehensively and accurately evaluate reports.

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