Administrator and Customer Service Representative
2 weeks ago
Roles & Responsibilities
Arise Services PTE LTD is a provider of training courses, specializing in areas such as food safety and first aid.
Role Description
We are seeking a dedicated Administrator & Customer Service Representative to join our team at Arise Services PTE LTD. In this role, you will be responsible for:
Handling pre and post-course registration Handling paperwork before, during, and after a course Communicate effectively with clients regarding payment terms and deadlines Reply to customers' enquiries on course information/customer complaints, and feedback to the Stakeholders. Prepare and file documents Make accurate customer and sales data entry into the system Provide administrative support to the team Other ad hoc duties as assignmentsQualifications
Education/Skills/Experience:
Minimally a diploma in any field Excellent communication skill in English & Mandarin (to liaise with Mandarin speaking customers) Open to entry-level candidates and fresh graduates with strong potential At least 1 year of working experience in the related field is a plus Attention to detail and excellent organizational skills Proficiencient in basic applications like MS Office and Zoom Experience in the service industry is a plus-
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