Customer Service Clerk II
4 weeks ago
Job Description
Seeking a highly-motivated Customer Service Clerk II to learn how to create and complete service orders, perform bi-monthly and monthly account billing processes, retrieve service orders and dispatch service orders to Field Forces.Interpersonal skills include positive interaction with co-workers and customers via telephone, internet and in person. The ability to stay calm under pressure and provide exceptional customer service is also required.
Job duties of a Customer Service Clerk II include the preparation and completion of work orders for new service and termination of service; conduct in-depth review of meter readings, water consumption, and their corresponding bill details.
The Customer Service Clerk II will complete log sheet service orders in our software program. Duties of the Customer Service Clerk II also include the review of adjustments and performance of mathematical computations with accuracy.
Also required of the Customer Service Clerk II is the ability to review and process large billing batches with 100% accuracy.
The Customer Service Clerk II must have the ability to use a computer, telephone, copy machine, basic Microsoft Office software.
The Customer Service Clerk II will need to embrace the City’s C.A.R.E. (Courteous, Attentive, Responsive and Empowered) standards. Other duties as assigned by supervisor.
As condition of employment, the Customer Service Clerk II will be required to be available and respond to City emergency situations as designated by the Director of Public Utilities. Required Qualifications VOCATIONAL/EDUCATIONAL REQUIREMENT:
Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in bookkeeping or a closely related field.
EXPERIENCE REQUIREMENT:
In addition to satisfying the vocational/education standards, this position requires a minimum of six months of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES:
None.
SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Preferred Qualifications Six months of direct public utility experienceThe ability to perform as a team player, work well under pressure, and exercise a commitment to exceptional customer service.Prior experience working with state of the art customer service management systems.
-
Customer Service Clerk III
2 weeks ago
Chesapeake, United States City of Chesapeake Full timeWelcome to the Customer Service Clerk position for the City of Chesapeake Police Department! The Police Department is looking for a service oriented customer service clerk who enjoys processing requests and providing exceptional customer service, both to internal and external customers. Typical responsibilities of the Customer Service Clerk: Customer...
-
Customer Service Clerk III
3 weeks ago
Chesapeake, United States City of Chesapeake Full timeJob Description Welcome to the Customer Service Clerk position for the City of Chesapeake Police Department!The Police Department is looking for a service oriented customer service clerk who enjoys processing requests and providing exceptional customer service, both to internal and external customers.Typical responsibilities of the Customer Service Clerk:...
-
Customer Service Clerk III
2 weeks ago
Chesapeake, United States City of Chesapeake Full timeWelcome to the Customer Service Clerk position for the City of Chesapeake Police Department! The Police Department is looking for a service oriented customer service clerk who enjoys processing requests and providing exceptional customer service, both to internal and external customers. Typical responsibilities of the Customer Service Clerk: Customer...
-
Customer Service Clerk III
17 hours ago
Chesapeake, United States City of Chesapeake Full timeWelcome to the Customer Service Clerk position for the City of Chesapeake Police Department! The Police Department is looking for a service oriented customer service clerk who enjoys processing requests and providing exceptional customer service, both to internal and external customers. Typical responsibilities of the Customer Service Clerk: Customer...
-
Customer Service Clerk I
2 weeks ago
Chesapeake, United States City of Chesapeake Full timeThe Customer Service Clerk I position will be tasked with pulling and preparing records for requests while maintaining compliance with strict time restrictions in accordance with each request. Other Customer Service Clerk I responsibilities: Establishes and maintains files, records and accounts for area of responsibility Maintains knowledge base of current...
-
Customer Service Clerk I
3 weeks ago
Chesapeake, United States City of Chesapeake Full timeJob Description The Customer Service Clerk I position will be tasked with pulling and preparing records for requests while maintaining compliance with strict time restrictions in accordance with each request.Other Customer Service Clerk I responsibilities: Establishes and maintains files, records and accounts for area of responsibilityMaintains knowledge...
-
Grocery Clerk>
1 week ago
Chesapeake, United States The Kroger Company Full timeThe Kroger Company - JobID: 3711 [Retail Associate / Team Member] As a Grocery Clerk at Kroger, you'll: Offer product samples to help customers discover new items or products they inquire about; Inform customers of grocery specials; Provide customers with fresh products that they have ordered; Recommend grocery items to customers to ensure they get the...
-
Deputy Clerk of Circuit Court III
3 weeks ago
Chesapeake, United States City of Chesapeake (VA) Full timeThe Deputy Clerk III will be in the criminal division which shall include courtroom. Must be able to work up under stress. This position is responsible for providing initially criminal court administration assistance to judges, attorneys, defendants, and court personnel. This class is responsible preparing all necessary paperwork to reflect judge's orders...
-
Deputy Clerk
10 hours ago
Chesapeake, United States Commonwealth of Virginia Full timeJob Duties This Deputy Clerk (Grade 8) position is assigned docketing and operational responsibilities in a high volume office with frequent, critical deadlines. This position must ensure court instructions are executed correctly and legal papers are prepared with accuracy and in accordance with appropriate policies. In addition, this Deputy Clerk will...
-
Deputy Clerk of Circuit Court III
4 weeks ago
Chesapeake, United States City of Chesapeake Full timeJob Description The Deputy Clerk III will be in the criminal division which shall include courtroom. Must be able to work up under stress. This position is responsible for providing initially criminal court administration assistance to judges, attorneys, defendants, and court personnel. This class is responsible preparing all necessary paperwork to reflect...
-
Deputy Clerk of Circuit Court III
21 hours ago
Chesapeake, United States City of Chesapeake Full timeJob Description The Deputy Clerk III will be in the criminal division which shall include courtroom. Must be able to work up under stress. This position is responsible for providing initially criminal court administration assistance to judges, attorneys, defendants, and court personnel. This class is responsible preparing all necessary paperwork to reflect...
-
Accounts Receivable Clerk-Chesapeake, VA
1 week ago
Chesapeake, United States ARS-Rescue Rooter Full timeVerifies incoming service invoices and payments. Applies customer remittances to outstanding receivable balances. Balances and posts batch totals to monthly summaries. Posts cash, check and credit card payments to the proper accounts, performs reconc Accounts Receivable, Clerk, Accounting, Payment
-
Accounts Payable Clerk
1 week ago
Chesapeake, United States First Team Auto Full timeQualifications * High school diploma or equivalent (GED) * One to two years of experience in bookkeeping/accounting preferred * Self-motivated and able to work in a Team environment * An impressive work ethic * Strong communication and presentation skills * Strong computer and internet skills * Strong attention to detail essential * Professional dress and...
-
Accounts Payable Clerk
17 hours ago
Chesapeake, United States First Team Auto Full timeQualifications * High school diploma or equivalent (GED) * One to two years of experience in bookkeeping/accounting preferred * Self-motivated and able to work in a Team environment * An impressive work ethic * Strong communication and presentation skills * Strong computer and internet skills * Strong attention to detail essential * Professional dress and...
-
Courtesy Clerk/Grocery Bagger>
6 days ago
Chesapeake, United States The Kroger Company Full timeThe Kroger Company - JobID: 3676 [Retail Associate / Cashier] As a Courtesy Clerk at Kroger, you'll: Follow best practices for bagging items in various types of bags; Assist in removing customer's merchandise from bottom of bascart for checkout; Offer assistance to customers with loading bags into their car; Return merchandise to store shelves; Gather...
-
Licensed Clinician II
1 week ago
Chesapeake, United States City of Chesapeake Full timeLicensed Clinician II provides day-to-day oversight of Emergency Services (ES) including triage of community referrals at Crisis Intervention Team ( CIT ) and main office locations.Typical tasks of the Licensed Clinician II: Provides supervision and annual evaluations for Emergency Services Clinicians. On-call after-hours weekly rotation for purpose of case...
-
Licensed Clinician II
1 week ago
Chesapeake, United States City of Chesapeake Full timeLicensed Clinician II provides day-to-day oversight of Emergency Services (ES) including triage of community referrals at Crisis Intervention Team ( CIT ) and main office locations. Typical tasks of the Licensed Clinician II: Provides supervision and annual evaluations for Emergency Services Clinicians. On-call after-hours weekly rotation for purpose of case...
-
Licensed Clinician II
1 week ago
Chesapeake, United States City of Chesapeake Full timeJob Description Licensed Clinician II provides day-to-day oversight of Emergency Services (ES) including triage of community referrals at Crisis Intervention Team (CIT) and main office locations.Typical tasks of the Licensed Clinician II:Provides supervision and annual evaluations for Emergency Services Clinicians.On-call after-hours weekly rotation for...
-
Licensed Clinician II
21 hours ago
Chesapeake, United States City of Chesapeake Full timeLicensed Clinician II provides day-to-day oversight of Emergency Services (ES) including triage of community referrals at Crisis Intervention Team ( CIT ) and main office locations. Typical tasks of the Licensed Clinician II: Provides supervision and annual evaluations for Emergency Services Clinicians. On-call after-hours weekly rotation for purpose of case...
-
Licensed Clinician II
21 hours ago
Chesapeake, United States City of Chesapeake Full timeJob Description Licensed Clinician II provides day-to-day oversight of Emergency Services (ES) including triage of community referrals at Crisis Intervention Team (CIT) and main office locations.Typical tasks of the Licensed Clinician II:Provides supervision and annual evaluations for Emergency Services Clinicians.On-call after-hours weekly rotation for...
