Field Engineer Metrology

5 days ago

Beaverton, United States Paradigm Information Services, Inc. Full time
Paradigm is searching for a Field Engineer (Metrology) to support our client a global leader in the semiconductor industry. You will be responsible for first line of application service support and installation of our clients inspection and metrology systems.

Type: Direct Hire Full time
Location: Beaverton OR Onsite
Benefits: Client offers medical dental vision life 401K PTO and sick days.

As a Field Engineer you will:
  • Work independently to maintain regular communications with customers.
  • Provide prompt problem resolution to ensure total customer satisfaction.
  • Perform applications support and development installation training and hardware/software maintenance of our clients inspection and metrology system.
  • Proactively and reactively look for solutions to prevent problems from occurring at customer sites.
  • Interface and communicate seamlessly with HQ teams and other regions as necessary.


RequirementsOur skills and experience wish list:
  • Bachelors Degree in Electrical Engineering Electronics Computer Science Metrology preferred.
  • 35 years of experience in a semiconductor manufacturing environment experience with Metrology and Inspection tools highly preferred.
  • Robotics automation PLC programming experience.
  • Command line machine setup experience.
  • Provide technical service applications and hardware support directly to customers in the field at customers TD group focused on new and existing product and node development.
  • Inhouse technical phone support and training sessions.
  • Communicate with customers to diagnose problems with installed systems and corresponding applications.
  • Ability to learn and service troubleshooting electrical/electronic/applications and overall equipment problems.
  • Service customers under production timeline and meet customer expectations for troubleshooting installations service upgrades and perform maintenance as needed.
  • Ability to manage projects and provide team leadership for both onsite and remote members.
  • Concise and detailed reporting between Customer and R&D as well as between superiors and peers. Includes international teams and corresponding communication logistics.
  • Support sales with presale applications/demonstrations with the support of local engineers close acceptance criteria and validate tools prior to shipment.
  • Followup on open items and special applications/parts to ensure ongoing customer service and quality management.


BenefitsOur client offers a competitive benefits package that includes medical dental vision life 401K and PTO.

About Us Paradigm
Want to love Mondays Its possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. Were connected with some of the most innovative tech companies around giving our employees that competitive edge needed in todays job market.

Paradigm Information Services does not discriminate on the basis of race sex color religion age national origin marital status disability veteran status genetic information sexual orientation gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Semiconductor Experience Metrology

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