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E-commerce Project Manager

2 months ago

Mastic Beach, United States MyCareersFuture Full time

Roles & Responsibilities

Key Job Accountabilities:

Own the project implementation with regional and country business owner across clients markets in NA & SAPMENA. Enable and drive E-Commerce Project. Collaborate with Run team to ensure support model is strong and enhanced to meet the business requirement for sustainable system operations and run. Act as the IT liaison to lead communications with internal stakeholders and external partners. Perform business servicing by collecting and translating business needs in E-Commerce/OMS (Order Management System) area into system requirements. Proactively explore opportunities to optimize, processes and E-Commerce/OMS platforms, integration layers, and other bolt on systems. Ability to understand & manage marketplace interactions. Exposure and experience to platforms like Lazada, Shopee and TikTokShop, Kakao, Naver...etc is an added advantage. Understand technology platforms and integrations in detail. Platforms and systems used in at client side, E-Commerce Partner and Market Places. Work with SAP teams, digital teams and key users, business leads, to align and manage new developments, enhancements & systems optimization. Identification of technology risks, process risk (any risk). Propose communication and development of best practice solutions, and implementation of mitigating controls consistent with company strategy. Ensure compliance & SOP around High Availability, and optimized system performance. Dedication to compliance as reflected in comprehensive policy, standard, and procedure development and implementation. Ensure Compliance as per Internal Control guidelines. System Audits and Systems Compliance. Ensure a healthy balance between real World risks and the business need for speed, agility, flexibility & performance. Functional documentation and Change Management to be well controlled. Ability to present data, relevant content (presentations) on respective subject. Drive some O+O (Offline + Online) initiatives and uses cases among retail & digital solution for E-commerce.

Requirements:

3-5 years of experience working in E-Commerce environment and exposure to E-Commerce platforms. Overall 6-10 years experience in Tech Operations/Supply Chan experience in Retail or Cosmetics industry with exposure on eCommerce. Proven experience in leading and driving projects. Turnkey projects in D2C, B2B, Supply Chain domain. Complete understanding & working knowledge of Order to Cash (O2C) process. Stock reconciliations, Stock valuations. Understanding and experience of Agile Project Management Methodology. Understanding of Stock Movement Types and its implications w.r.t valuation and systems flows. IT, Project management certifications are an added advantage. Understanding of ecommerce & Marketplace platforms (any) & process flows: Shopee, Lazada, TikTokShop etc. Bachelor's degree from an accredited college or university is required. PMI Certification on Project Management an added advantage. Have an absolute Consumer / Customer focused attitude.

Sumit Sambhi

EA License No. 23C2060

EA Registration No. - R1330510

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