Case Management Coordinator

3 months ago

Beaverton, United States State of Oregon Full time
Job Description:

We are proud to be an Equal Opportunity Employer. We are actively working to build an equitable agency with the as our guide toward our vision of an agency free of racism, discrimination and bias. We believe that teams in which everyone can show up as their full authentic self are key to creating a thriving workforce that can better serve communities. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to apply.

Would you like the opportunity to make a positive impact on Oregonians in need of support and resources?  Would you enjoy working with a diverse team that collaborates and learns together in service of children, families, and communities? If so, we’d love to hear from you

Are you detail-oriented and passionate about supporting those who make a difference in children's lives? Join our team and become the go-to person for clerical support at the branch level. With your data entry skills, you'll help ensure that all case requirements are fulfilled, providing essential aid to caseworkers and unit supervisors. Start making an impact today

We are seeking a Case Management Coordinator (Office Specialist 2) to join our Beaverton Child Welfare team.

Oregon Department of Human Services (ODHS), A place to belong and make a difference

  • When you join the , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.

  • Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning. ERGs are employee-driven committees that support each other as well as the ODHS’ overall mission and vision. 

  • We are committed to building an antiracist and equitable agency. Equity is foundational to our role as a human services agency and we are committed to integrating equity into all we do. The has four points that explain the agency's goals related to equity, inclusion, and racial justice.

  • We know that life is unpredictable and ODHS cares about keeping you well. Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and including health, dental, vision and much more

What you need to qualify

  • Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

  • An associate degree in any field; OR

  • An equivalent combination of education and experience.

Essential attributes

We are looking for candidates with:

  • Experience with legal procedures, including the preparation and submission of court documents, as well as managing the discovery process

  • Previous experience in front desk reception duties, showcasing effective communication and organizational skills

  • Demonstrated ability to explain rules, regulations, and procedures related to a specific program or service to individuals

  • Experience with utilizing computers for tasks such as data processing, entry, and verification of detailed information

  • Demonstrated ability to effectively communicate with clients or customers to resolve conflicts and disputes

  • Demonstrated ability to work well with people from a wide variety of backgrounds and showcase intercultural competency. 

Please be sure to clearly describe how you meet these attributes within your application materials. These attributes will be used to determine which candidates will be selected to move forward in the process. 

Your duties at a glance

As an employee working within the , you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.  

As a Case Management Coordinator, you will:

  • Provide support to field staff, agency staff, foster resource families, providers and the public. 

  • Completing and verifying data entry to ensure all information entered and uploaded into the Child Welfare OR-KIDS information system is correct.

  • Process records and ensure that all work within the unit complies with state and federal laws. 

  • Cover all reception and phone duties as necessary within the team when needed. 

  • Assist with all duties relating to the fleet vehicles. 

Working conditions

  • This position will be required to work in the office. 

  • Travel may be required to meet the business or operational needs and/or employee training. 

  • Occasional evening hours may be required dependent on business needs.

  • You may come into contact with individuals who have experienced trauma and have difficulty controlling their emotions.

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