Senior Account Manager Client Services
2 weeks ago
ROLE: Senior Account Manager Client Services
LOCATION: New York City
SALARY: $90k $95k bonus
Who are we
We are the originators of influencer marketing.
Influencer is an agency built at the intersection of creativity data and technology with a unique people power & platform power approach.
From big brand launches to shifting perceptions and from riding fast trends to driving footfall Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.
Campaigns are underpinned by Influencers gamechanging proprietary technologies which are supercharged by official partnerships and data integrations with the worlds leading social platforms for realtime and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.
We believe the more tangible scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the True Human Influence movement; on a mission for creator campaigns to be judged in the same way as other media activations underpinned by measurement partners such as ThisThat Neilsen and Relative Insight.
Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries Influencer has been helping brands navigate the everevolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge experience and technology that have enabled them to deliver thousands of campaigns for hundreds of brands in markets across the world. Today Influencer has a team of 120 of the best talent in the industry working across Europe North America and the Middle East. From Google to CocaCola from Amazon to Microsoft and from TikTok to Meta they work with companies brands and agencies across every vertical building meaningful relationships between brands creators and their audiences.
Description
As a Senior Account Manager you will work within the Client Services team. This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client service.
Key Responsibilities:
Oversee campaign execution for specific campaigns.
Sit within a team of client service individuals who support you and one another on campaign execution.
Take on client facing ownership and responsibilities alongside the Account Director and Group Director to help drive consistent upsales and repeat business for the sales team.
Support on pitches for key clients you previously serviced on other projects to pull indicative creators and provide feedback and knowledge where applicable
Managing & working collaboratively to support new business opportunities
Support in achieving and exceeding monthly KPI targets
Have experience in budget management forecasting and tracking project costs and updating clients on spendings.
Ability to help lead on creating Post Campaign Analysis reports & presenting to the client
An exceptional performer and highly organized & effective leader focused on continuously improving client service and delivery for high impact results
Requirements:
5 years working in an agency or brand within client services influencer marketing advertising social media and/or creative
Experience in account management creator management measurement paid media and working within a revenue organization
Have worked across many of the social platforms including TikTok Meta YouTube and Snap
Experience working on multiple campaign projects simultaneously
Experience in delivering postcampaign analysis
Experience with designing decks is a plus
Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
Experience in revenue recognition systems and processes
Experience and knowledge of CRM tools such as Hubspot and Salesforce
You are commercially aware organized confident and communicate exceptionally well
(some of our) Benefits & Perks:
401k Plan (eligible after your first 90 days of employment)
Medical Dental & Vision plans provided
Career Framework approach to leveling to ensure our compensation and progression is competitive
22 days of Paid Time Off ( Bank Holidays which can be flexed to your needs)
Office first hybrid approach with 3 days in our NY HQ (Flatiron)
Yearly tenure celebrations
Company wide offsites seasonal celebrations and events
At Influencer were committed to cultivating an environment that promotes diversity equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday irrespective of age disability (including hidden disabilities) gender gender identity or gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief or sexual orientation. Diversity Equity & Inclusion is embedded into everything we do at Influencer and is a part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
-
Senior Account Manager Client Services
4 days ago
New York, New York, United States Influencer Full timeJob Title: Senior Account Manager Client ServicesJob Summary:We are seeking a highly skilled Senior Account Manager to join our Client Services team at Influencer. As a Senior Account Manager, you will be responsible for overseeing and executing brand campaigns in post-sale by delivering best-in-class client service.Key Responsibilities:Oversee campaign...
-
Senior Client Service Manager
4 days ago
New York, New York, United States Fidelity Information Services Full timeAbout the Role:As a Senior Client Service Manager at Fidelity Information Services, you will be responsible for managing the service side of the client relationship, including escalation, effective oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts, and management of the...
-
Senior Client Service Manager
4 days ago
New York, New York, United States Fidelity Information Services Full timeJob DescriptionWe are Fidelity Information Services, and our technology powers the world's economy. We are seeking a Senior Client Service Manager to join our team. In this role, you will be responsible for managing the service side of the client relationship, including escalation, effective oversight of client projects and implementations, execution of...
-
Senior Client Service Manager
1 month ago
New York, New York, United States Fidelity Information Services Full timeAbout the RoleWe are seeking a highly skilled Senior Client Service Manager to join our team at Fidelity Information Services. As a key member of our client service team, you will be responsible for managing the service side of the client relationship, including escalation, effective oversight of client projects and implementations, execution of account plan...
-
Senior Account Executive
1 month ago
New York, New York, United States Octagon Full timeJob Title: Senior Account Executive - Client ServicesWe are seeking a highly motivated and experienced Senior Account Executive to join our Client Services team. As a key member of our team, you will be responsible for leading client business and day-to-day management of client programs.Key Responsibilities:Lead client business and day-to-day management of...
-
Senior Account Manager Client Services Lead
1 week ago
New York, New York, United States Influencer Full timeClient Services Senior Account Manager**Role Overview**As a Senior Account Manager at Influencer, you will be responsible for overseeing and executing brand campaigns in post-sale by delivering best-in-class client service. This role is tasked with working within the Client Services team to ensure seamless campaign execution and client satisfaction.**Key...
-
Senior Account Manager Client Services
6 days ago
New York, United States Influencer Full timeROLE: Senior Account Manager Client ServicesLOCATION: New York CitySALARY: $90k $95k bonusWho are weWe are the originators of influencer marketing.Influencer is an agency built at the intersection of creativity data and technology with a unique people power & platform power approach.From big brand launches to shifting perceptions and from riding fast...
-
Senior Account Executive
1 month ago
New York, New York, United States Octagon Full timeJob Title: Senior Account Executive - Client ServicesWe are seeking a highly motivated and experienced Senior Account Executive to join our Client Services team. As a key member of our team, you will be responsible for leading client business and day-to-day management of client programs.Key Responsibilities:Lead client business and day-to-day management of...
-
Senior Account Executive
1 month ago
New York, New York, United States IPG DXTRA Full timeJob Title: Senior Account Executive - Client ServicesWe are seeking a highly motivated and experienced Senior Account Executive to join our Client Services team. As a key member of our team, you will be responsible for leading client business and day-to-day management of client programs.Key Responsibilities:Lead client business and day-to-day management of...
-
Client Account Manager
2 months ago
New York, New York, United States Primoris Services Corporation Full timeAbout Primoris Services CorporationPrimoris Services Corporation is a leading provider of renewable energy solutions, and we are seeking a highly skilled Client Account Manager to join our team.Job SummaryThe Client Account Manager will be responsible for promoting the services of Primoris Renewable Energy, Energy Storage, to new and existing customers,...
-
Senior Account Executive
1 month ago
New York, New York, United States Influencer Inc Full time{"title": "Senior Account Executive - Client Services", "description": "Job SummaryWe are seeking a highly skilled Senior Account Executive to join our Client Services team at Influencer Inc. As a key member of our team, you will be responsible for building and maintaining relationships with creators, supporting campaign management, and driving business...
-
Senior Account Executive
2 weeks ago
New York, New York, United States Influencer Inc Full timeSenior Account Executive - Client ServicesWe are seeking a highly motivated and experienced Senior Account Executive to join our Client Services team at Influencer Inc. As a key member of our team, you will be responsible for building and maintaining relationships with creators, supporting campaign management, and ensuring exceptional client experiences.Key...
-
Senior Accounting Manager
4 weeks ago
New York, New York, United States Black Ink Business Services, LLC Full timeJob Title: Senior Accounting ManagerWe are seeking a highly skilled Senior Accounting Manager to join our team at Black Ink Business Services, LLC. As a key member of our accounting team, you will be responsible for providing financial guidance and support to our clients across various industries.Key Responsibilities:Actively engage with clients to deliver...
-
Senior Account Executive
2 weeks ago
New York, New York, United States Circa - IPG DXTRA Full timeJob Title: Senior Account Executive - Client ServicesWe are seeking a highly motivated and experienced Senior Account Executive to join our Client Services team. As a Senior Account Executive, you will be responsible for leading our client business and day-to-day management of client programs.About the Role:Lead client business and day-to-day management of...
-
Senior Account Executive Client Services
2 weeks ago
New York, New York, United States Influencer Full timeJob Title: Senior Account Executive Client ServicesWe are seeking a highly skilled and experienced Senior Account Executive to join our Client Services team at Influencer. As a Senior Account Executive, you will play a key role in building and maintaining relationships with creators, supporting the day-to-day management of influencer campaigns, and adding...
-
Senior Account Manager, Client Services Lead
1 week ago
New York, New York, United States Influencer Inc Full timeRole OverviewAs a Senior Account Manager at Influencer Inc, you will be responsible for overseeing and executing brand campaigns in post-sale by delivering best-in-class client service. This role is tasked with ensuring seamless campaign execution, client satisfaction, and driving consistent upsales and repeat business for the sales team.Key...
-
Senior Manager
1 week ago
West New York, United States Infosys Full timeInfosys is seeking a Senior Client Partner, Banking and Financial Services vertical. The person will be leading all the client interfaces within the assigned account along with the Group Managers to build the account plan and will be responsible for client management based on the account plan. Usually, the Senior Client Partner handles a single account or...
-
Senior Account Executive, Client Services
1 week ago
New York, New York, United States Octagon Full timeJob Title: Senior Account Executive, Client ServicesWe are seeking a highly motivated Senior Account Executive to join our dynamic team working with a major travel industry leader across various sports & entertainment properties.This role is ideal for someone who is passionate about sports with a minimum of two (2) years of partnership experience.The Senior...
-
Senior Account Executive, Client Services
2 weeks ago
New York, New York, United States CIRCA Full timeJob Title: Senior Account Executive, Client ServicesAt CIRCA, we are seeking a highly motivated and enthusiastic Senior Account Executive to join our dynamic team. This role will be responsible for leading our client business and day-to-day management of client programs.Key Responsibilities:Serve as a reliable agency contact for client sponsorship teams and...
-
Senior Client Advisor
1 week ago
New York, New York, United States Emerald Resource Group Full timeJob Title: Senior Client Advisor - Accounting and Advisory ServicesLocation: New York, NYJob Summary:We are seeking a highly skilled Senior Client Advisor to join our team at Emerald Resource Group. As a Senior Client Advisor, you will be responsible for serving as a trusted advisor to clients, demonstrating knowledge of industry trends, identifying issues,...
