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Full-Time Assistant Store Manager
2 months ago
Welcome to our team dedicated to providing a stylish and social experience that encourages women to showcase their unique style.
POSITION OBJECTIVE:The Assistant Store Manager will assist the Store Manager in cultivating a customer-focused sales culture. Responsibilities include managing sales operations, ensuring asset protection, and overseeing human resources functions to optimize customer experience and profitability.
We are passionate about our work, and believe that our teams create an exceptional environment for growth and learning.FUNCTIONAL RESPONSIBILITIES:
Performance Culture
- Analyze sales reports and KPIs to determine business needs and execute sales strategies
- Establish clear performance expectations and hold team accountable
- Manage payroll and supply budget
- Oversee operational activities such as scheduling, inventory management, and cash handling
- Ensure compliance with laws and policies, conduct training for associates
- Manage inventory processes and maintain store presentation
- Develop a high-performance sales culture and train team on product knowledge
- Motivate and inspire team members, promote problem-solving collaboration
- Communicate effectively with team and lead positive change
- Seek personal development opportunities and feedback
- Model and promote exceptional customer service principles
- Utilize sales techniques to meet customer needs, ensure customer satisfaction
- Resolve customer concerns promptly, maintain client communication
- Assist in recruiting, training, and developing team members
- Implement training programs and assess team performance
- Address human resources issues and drive team engagement
QUALIFICATIONS:
- High School diploma or equivalent
- 2+ years of retail management experience preferred
- Excellent communication skills and customer service track record
- Strong organizational and leadership qualities
- Knowledge of store operations and technology
- Flexible work schedule required
- Constant Walking/Standing
- Occasional Lifting up to 50 lbs.
- Frequent Climbing