Medical Administrative Assistant
3 weeks ago
The Medical Administrative Assistant (AOD) works in the Health Administrative Services (HAS) at the Fargo VA HCS (FVAHCS) and reports directly to the Supervisor, Member Services.
DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR for this occupation.
Duties
Duties include, but are not limited to:
- Serve as the principle representative of the FVAHCS Director and Health Administration staff during the weekends, holiday, evening and night (WHEN) hours.
- Manage external communications with Veterans, Stakeholders, and Non-VA clinical and administrative inquiries.
- Adhere to Release of Information and attendant Privacy policy laws, regulations, and policies.
- Maintain daily log of events.
- Utilize multiple data tracking and medical records software programs in daily tasks.
- Complete daily gain and loss report and appointment workload report.
- Manage Medical Center Codes and Emergency Operations responses.
- Manage Veteran lodging and transportation benefits.
- Coordinate patient transfers into and out of the Medical Center.
Position Description Title/PD#: Medical Administrative Assistant (AOD)/PD40045A
Bargaining Unit: Yes, AFGE 1272
The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.
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