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VP, Innovation

3 months ago

Tampa, Florida, United States teamworkonline Full time
Job Summary

The Vice President, Innovation & Technology Services is responsible for the overall technological direction of the organization, arena operations, and affiliated locations that support the overall vision of creating a world-class plus fan experience. This position is part of the leadership team and serves as a strategic business partner to all areas of the organization.

Essential Duties & Responsibilities
  • Provide strategic vision to the Infrastructure, AV & Production, and Software Development teams to ensure current and future projects focus on delivering solid foundations with competitive advantages
  • Develop and position overall innovation and technology vision that aligns with stakeholders and organizations growth both in arena and other properties/venues
  • Develop strong relationships with all VSG team members and provide innovation and information technology support to entire organization
  • Build and manage a dynamic and customer focused technology team to support the mission and vision
  • Create overall technology standards, policies, and practices and ensuring adherence that supports the business needs of the organization
  • Lead the strategy for technology platforms, partnerships, and external relationships
  • Overseeing research and development initiative to keep organization at the forefront of innovative trends
  • Collaborating with the executive team to assess and recommend technologies in support of organizational needs
  • Financially manage resources and budgets to align with business needs and expectations
  • Prepares systems cost estimates and cost-benefit analyses
  • Lead and manage special projects and initiatives from inception to completion assuring quality control and financial projections are met
  • Make recommendations to senior management through presentations and advocacy
  • Manage data systems implementation and monitoring their effectiveness in meeting business goals and objectives
  • Supervise software testing, and information systems security and maintenance
  • Manage staff in functional areas such as LAN/WAN architecture, systems operations and administration, telephony, access control & CCTV, audio/video services, help desk, and hardware support, and software development and support
  • Develop strategic relationships with vendors and contractors that support projects and operations
  • Anticipate and react to major technology changes
  • Develop technology contingency plans to keep systems operational in the event of a disaster and keep projects on track
  • Actively participate in resources reduction, energy optimization and good sustainable practices
  • Generate new innovative products and facilitate their entry to market when applicable
  • Other duties as assigned
Supervisory & Management Responsibilities
  • Hire and lead full-time staff and manage their workflow
  • Oversight of part-time game/event staff and USF Fellows (as applicable)
  • Responsible for ongoing coaching and development of staff and timely performance feedback
Game/Event Responsibilities
  • Game/Event Night responsibilities: Yes
  • Approximate number of events worked per year: 60-100
Qualifications
  • At least ten (10) years progressive experience in the technology field with experience at the Director or VP level as well as experience serving as a member of the business leadership team
  • Experience preferably in arena/stadium/venue/sports and entertainment industry or other related innovative technology industry that focuses on the customer experience
  • Relevant and updated certifications required for project management, system implementation, maintenance and management (Cisco, Microsoft, CPM, PMP etc.)
  • Bachelor's degree (BA/BS) in Computer Science or related field required
  • Proven strategic leadership ability including the ability to plan, organize, coordinate, assign, direct, and evaluate the work of professional and administrative staff
  • Ability to build strong and collaborative relationships with their team, the executive team, and ownership
  • Ability to think proactively and a confident decision maker who will challenge the status quo finding creative financial solutions, while remaining sensitive to the complexities and multi-dimensional aspects of VSG
  • Oriented toward long-term strategic success
  • Strong business acumen and operational instincts
  • Excellent communication skills (oral and written); excellent analytical and abstract reasoning skills; excellent organization skill
  • Demonstrated experience managing departmental and organizational technology budget and fiscal management including creation of strategic business plans
  • Ability to deal with others in a variety of situations using tact and diplomacy
  • Ability to appropriately handle confidential matters and information
  • Ability to work in a fast-paced changing environment and as part of a team, taking on tasks at all levels
  • Prior experience building an effective IT infrastructure to meet business requirements
  • Track record of data driven and analytical decision making
Working Conditions
  • Ability to work efficiently and effectively in office and arena environment that can be exciting, loud and distracting
  • This is an onsite role; flexibility to work a minority of time remotely.
  • Ability to work extended hours including late nights, holidays, and weekends as needed
  • Ability to work prolonged periods sitting at a desk and working on a computer.
  • Ability to use hands and fingers on office and mobile technology
  • Ability to listen and speak on phone, in meetings, and in one-on-one conversations
  • Ability to move comfortable throughout the arena with minimal accommodations
  • Ability to stand on feet for long periods of time, walk long distances and climb stairs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.