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Consumer Lending Solutions Officer II

2 months ago

WinstonSalem, North Carolina, United States Truist Full time

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help? )

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility )

(accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

This role provides support, consultation and credit decisions for the Retail Community Bank's lending staff. Provides guidance to bankers and their leadership related to bank policies and underwriting processes to ensure consistency in execution of the Bank's defined retail lending process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  1. Review, evaluate and decision credit applications for Consumer credit requests.
  2. Provide a demonstrated ability to resolve complex scenarios independently and serve as a mentor to LSO I teammates.
  3. Provide assistance and direction to Retail lenders regarding lending policies, procedures, processes, loan structure and pricing.
  4. Maintain complete comprehension of the Bank's Consumer lending credit policies to ensure fair and appropriate lending decisions are granted.
  5. Document and explain justification for all credit exceptions granted.
  6. Make recommendations to management on loan requests that pose higher credit risk and are outside individual lending authority.
  7. Provide senior management with specific feedback on issues and suggestions related to the loan process, to help improve service to clients.
  8. Work in partnership with Retail Loan Fulfillment to complete the loan process and resolve problems.
  9. Work closely with management to recommend process improvements and identify training gap.
  10. Responsible for timely decisions on all Consumer credit applications.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Five-plus years of experience in branch lending or other lending related administrative areas or equivalent education and related training
  2. Thorough knowledge of complex income verification via paystubs, tax returns analysis, etc.
  3. Excellent interpersonal, verbal, and written communication skills
  4. Strong analytical and problem solving ability
  5. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements
  6. Basic PC skills

Preferred Qualifications:

  1. Graduate of Bank Leadership Development Program
  2. Spreadsheet experience
  3. Knowledge of Bank operations, systems, compliance, and regulatory issue
  4. Credit Administration and/or branch lending experience

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site )

. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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