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SALES ASSOCIATE Part-Time w/Benefits
4 months ago
Duties and Responsibilities
CUSTOMER SERVICE
- Proactively engage and make a connection with customers.
- Asking questions and listening to customer s needs.
- Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
- Provide premier customer service.
- Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
- Maintaining store appearance.
- Cross-selling products and knowing layout of the store.
- Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
- Upselling products.
- Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
- Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
- Completing various forms of paperwork reports and reconciliation
- Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
- May participate in periodic inventories
- Adherence to assigned work schedule. Accurate and complete follow through on work assignments
- Other Duties as assigned
- Basic knowledge of products merchandise
- Retail experience preferred but not required
- Strong interpersonal and communication skills.
- Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals.
- Ability to effectively communicate with customers peers and management.
- Ability to communicate on the telephone with proper etiquette.
- Basic math functions such as addition subtraction multiplication and division.
- Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
- Ability to work as part of a team and take initiative independent of direct supervision.
- This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours.
- May occasionally involve stooping kneeling crouching and climbing ladders.
- Vision abilities include close vision color vision depth perception and ability to adjust focus.
- Involves lifting at least 25 lbs. and up to 50lbs in some departments.
- Work typically performed indoors but may be assigned outdoors depending upon location.
WORK HOURS: Available to work a variety of hours which may include early mornings evenings weekends and holidays
Requirements
No experience required. High school graduate or equivalent preferred.