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Health Information Management Tech II

3 months ago

Charlotte, North Carolina, United States tapwage Full time
Health Information Management Tech II

40 hours per week

Schedule:
Tuesday - Friday, 6 pm -2:30 am

JOB SUMMARY:

HIM Tech II is responsible for maintaining the quality, accuracy, accessibility and security of both paper and electronic medical records.

Position functions independently with regards to organizing and managing health information data. Position will perform quantitative and qualitative reviews to research and resolve document imaging or medical record errors.

Position verifies internal and external requests to ensure compliance with state and regulatory rules and laws as well as Medical Center policies and procedures.

Requires excellent customer service skills to deal directly with patients, families, providers, third party payers and administrative staff across the organizational system.

EDUCATION/

EXPERIENCE:

High school and two years' experience in HIM/Medical records, data entry or customer service; or an equivalent combination of education and experience.

Associate's degree preferred. Data entry experience and experience with healthcare information systems preferred. Knowledge of medical terminology, database application, spreadsheet, word processing experience preferred.

LICENSURE, CERTIFICATION, and/or

REGISTRATION:
RHIT preferred.

ESSENTIAL FUNCTIONS:

  • Operates and utilizes the OnBase applications for batch scanning, release of information, and/or MRN validation.
  • Performs quality control on imaged documents, release packets and/or merged medical record numbers.
  • Works cooperatively with management team and staff within the Medical Record Department assigned area to optimize output.
  • Follows procedures to assist with accurately documenting, describing, and communicating information system errors.
  • Assists users with questions or concerns regarding the imaging system.
  • Accesses EMR and/or other Hospital computer systems to accurately identify patient and encounter as necessary to perform job responsibilities.
  • Performs qualitative and quantitative review and analysis of the electronic medical record (EMR).
  • Assists HIM Corporate Manager with staff training needs in section.
  • Compiles statistical and quality performance information as required by TJC, CMS and other regulatory agencies as needed.
  • Provides support, systemwide, for releasing copies of patient records for payer audits, continuity of care, patient requests, legal requests and other such operational issues as needed.
  • Performs qualitative manual merges/audits necessary to meet the departmental goals and objectives.
  • Serves as liaison between satellite offices and main campus facility.
  • Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
  • Performs other duties as assigned.

SKILLS & QUALIFICATIONS:

  • Excellent oral and listening skills
  • Self motivated, directed, learns quickly, independent thinking and decisionmaking
  • Strong attention to detail
  • Ability to act in a professional manner to advise, instruct and deal effectively with customers
  • Excellent written communication skills – English grammar and punctuation
  • Strong computer keyboarding skills
  • Must be comfortable with information system technology and ability to remain current with application requirements
  • Willing to attend training to keep pace with changing work environment
  • Ability to work with keen concentration
  • Flexibility with changing procedures and able to deal with inconsistencies within software applications
  • Ability to examine the medical record and verify patient identity under atypical circumstances
  • Ability to organize work priorities and meet specific objectives under time constraints

WORK ENVIRONMENT:

  • Fast paced, often stressful
  • Requires strict concentration
  • Subject to many interruptions
  • Subject to working in close proximity with others
  • Variable office temperatures
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina.

Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health.

Atrium Health Wake Forest Baptist's two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.


Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond.

As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.


This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team.

Please know that this is an expected process, and thanks in advance for your flexibility.

Mission, Vision and Culture Commitments

Mission

To improve health, elevate hope and advance healing – for all.

Vision

To be the first and best choice for care.

Culture Commitments

We create a space where all Belong

We Work as One to make great things happen

We earn Trust in all we do

We Innovate to better the now and create the future

We drive for Excellence – always