Hotel Front Desk Supervisor

3 days ago


Buffalo, New York, United States The Westin Buffalo Full time
The Opportunity

Delaware North Parks and Resorts is seeking a full-time Hotel Front Desk Supervisor to join our team at The Westin Buffalo in Buffalo, New York. As Hotel Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay

Receive a $750 Sign-on Bonus Bonus is paid out over time

$ $19.00 / hourInformation on our comprehensive benefits package can be found at Benefits at the Westin Buffalo

Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will give you the opportunity to meet people from around the world and work with a supportive team focused on career development.

Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
Free shift meal
Free parking
30% discount at Jake's Cafe
Discounted room rates for employees, friends, and family
Generous Marriott discounts
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members Responsibilities Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions.
Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints.
Implement policies, procedures, and service standards in conjunction with management.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members.
Coordinate with housekeeping department.
Qualifications At least 2 years' experience in hospitality, front desk experience is preferred.
Prior supervisory experience preferred.
Computer literate in MS Office programs; some experience with property management systems preferred.
Must be fluent in English language both spoken and written.
No college degree required.
Physical Requirements Stand and walk for extended periods of time.
Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.
Shift Details Day shiftEvening shiftHolidaysWeekendsOvertime as needed Who We Are Delaware North operates the Westin Buffalo, situated within the company's global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake's Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Source: Hospitality Online
  • Front Desk Agent

    1 week ago


    Buffalo, New York, United States Buffalo Lodging Associates Full time

    Hampton Inn Buffalo-Airport/Galleria Mall, 1745 Walden Avenue, Cheektowaga, New York 14225 We are looking for a front desk agent to join our great Team Located off I-90, this 132 room hotel is across the street from Walden Galleria Mall and nearby Buffalo Niagara Airport. The Hampton Inn offers free breakfast, Wi-Fi, indoor heated pool and is pet friendly....


  • Buffalo, New York, United States Neighbourhood health center Full time

    Join our team at Neighborhood Health Center, where you'll be part of a welcoming and fulfilling workplace dedicated to providing impactful healthcare and striving for health equity. Neighborhood stands out as the largest and most longstanding Federally Qualified Health Center (FQHC) in Western New York, delivering top-notch care to a diverse community...


  • Buffalo, New York, United States Lexington Co-op Markets Full time

    Job Type Full-time Description FRONT END SUPERVISOR JOB DESCRIPTION To assist the Front-End Manager providing friendly, fast, accurate customer service, accurate cash handling, a clean store, store security, day to day communications and trainings, while upholding Personnel Policies.Reports to Front End Manager. Supervises Cashiers, Maintenance, Security...


  • Buffalo, New York, United States StretchLab - Southtowns & Northtowns Full time

    Job DescriptionJob DescriptionStretchLab Northtowns (Amherst) is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and our brand Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the...

  • Front Desk Agent

    1 week ago


    Buffalo, New York, United States Four Winds Casino and Resort Full time

    SUMMARY:Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:Maintains a working knowledge of the property, as well as special events on and near property, in order to advise guests of same,...

  • Restaurant Server

    1 week ago


    Buffalo, New York, United States Shaner Hotel Group Full time

    Job DescriptionBe available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General...


  • Buffalo, New York, United States Shaner Hotel Group Full time

    Job DescriptionMaintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department: Maintains food and beverage safety and quality...


  • Buffalo, New York, United States The Westin Buffalo Full time

    The Opportunity Delaware North Parks and Resorts is seeking a full-time Housekeeping Supervisor to join our team at The Westin Buffalo in Buffalo, New York. As a Housekeeping Supervisor, you will be responsible for overseeing the total cleanliness of all rooms, as well as assigning rooms and delegating tasks.If you are looking for a role offering fast-paced...


  • Buffalo, New York, United States Delaware North Full time

    The Opportunity Delaware North Parks and Resorts is seeking a full-time Housekeeping Supervisor to join our team at The Westin Buffalo in Buffalo, New York. As a Housekeeping Supervisor, you will be responsible for overseeing the total cleanliness of all rooms, as well as assigning rooms and delegating tasks. If you are looking for a role offering fast-paced...

  • Retail Supervisor

    3 weeks ago


    Buffalo, New York, United States Delaware North at Buffalo Niagara International Airport Full time

    The Opportunity Delaware North Travel and Hospitality is hiring a full-time Retail Supervisor to join our team at Buffalo Airport in Buffalo, New York. Our ideal candidate is experienced in retail operations, managing and leading a team, and delivering excellent guest service.Pay$ $21.00 / hourInformation on our comprehensive benefits package can be found at...

  • Retail Supervisor

    1 month ago


    Buffalo, New York, United States Delaware North at Buffalo Niagara International Airport Full time

    The Opportunity Delaware North Travel and Hospitality is hiring a full-time Retail Supervisor to join our team at Buffalo Airport in Buffalo, New York. Our ideal candidate is experienced in retail operations, managing and leading a team, and delivering excellent guest service.Pay$ $21.00 / hourInformation on our comprehensive benefits package can be found at...

  • Retail Supervisor

    3 weeks ago


    Buffalo, New York, United States Delaware North at Buffalo Niagara International Airport Full time

    The Opportunity Delaware North Travel and Hospitality is hiring a full-time Retail Supervisor to join our team at Buffalo Airport in Buffalo, New York. Our ideal candidate is experienced in retail operations, managing and leading a team, and delivering excellent guest service.Pay$ $21.00 / hourInformation on our comprehensive benefits package can be found at...

  • Night Auditor

    1 week ago


    Buffalo, New York, United States Buffalo Marriott HARBORCENTER Full time

    Shaner and Buffalo Marriott HARBORCENTER are seeking a part-time Night Auditor to provide warm, friendly service with a genuine smile and pleasant attitude. We look for staff who are willing to learn and who seek opportunities to grow. Prior customer service and hospitality experience is helpful, but not required. The Night Auditor assists the guests with...

  • Housekeeper

    1 week ago


    Buffalo, New York, United States Hampton Inn Buffalo - Amherst Full time

    Are you looking for a rewarding and flexible career in the hospitality industry? Do you have a passion for cleanliness and customer service? Are you interested in a role where you can work independently, yet be part of a supportive team? If so, you may be a great fit for the Housekeeper position at the Hampton Inn Buffalo-Amherst. Details of the role are...

  • RV Receptionist

    1 week ago


    Buffalo, New York, United States Blue Compass RV Full time

    Start your journey with Blue Compass RV as we are looking for a Receptionist to join our team. This role is a key contributor to providing a meaningful customer experience. We are looking for someone with a proven track record and desire to grow within our organization. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing...


  • Buffalo, New York, United States Campus Dining and Shops Full time

    Job titleSupervisorReports toGeneral ManagerDepartmentOperationsFLSA StatusNon-Exempt, (hours/shifts may vary)Position SummaryResponsible for the supervision and oversight of operational and administrative details of customer and culinary service in the dining unit. Lead associates through their shift by assisting with their job functions to ensure quality...


  • Buffalo, New York, United States Jericho Road Ministries, Inc. Full time

    Call Center Specialist: Spanish, Karen or Burmese speaking specialist (preferred)SUPERVISOR: Call Center ManagerHOURS: M-F 8-5, Some Sat. 9-12, Flexibility to work rotating shifts, including evenings and weekendsCLASSIFICATION: Full Time/ Hourly/Non-ExemptPRIMARY LOCATION: Lombard Street (building behind 1021 Broadway location)QUALIFICATIONS:High School...

  • Banquets Captain

    1 week ago


    Buffalo, New York, United States Aimbridge Hospitality Full time

    Job SummaryInformación disponible en español a continuación.The Banquet Captain is responsible for supervising and assisting with the set-up service and clean-up of all assigned banquet functions.RESUMEN DEL PUESTO DE TRABAJOEl Capitán de Banquetes es responsable de supervisar y asistir con la preparación el servicio y la limpieza de todos los banquetes...

  • Medical Assistant

    3 weeks ago


    Buffalo, New York, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:May 22, 2024Department: Allina Health Group Urgent Care Buffalo CrossroadShift:Day/Evening (United States of America)Shift Length:8 hour shiftHours Per Week:28Union Contract:Non-UnionWeekend Rotation: Every OtherJob Summary:Allina Health is a not-for-profit health system that cares for individuals, families and...

  • Medical Assistant

    1 month ago


    Buffalo, New York, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:May 22, 2024Department: Allina Health Group Urgent Care Buffalo CrossroadShift:Day/Evening (United States of America)Shift Length:8 hour shiftHours Per Week:28Union Contract:Non-UnionWeekend Rotation: Every OtherJob Summary:Allina Health is a not-for-profit health system that cares for individuals, families and...