Global Trade Program Manager

1 month ago

Charlotte, North Carolina, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:
This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.

Line of Business Role Description:

The Global Trade Program Manager will act as an objective advisor to LOB heads across a broad set of processes within Trade Operations. Leads the design of the future state fulfillment and servicing processes within Trade Operations. Drives execution of key strategic initiatives. Areas of focus include:
  • Program Manage project timelines
  • Track program status and escalate as required
  • Manage project deliverables and ensure key milestones are complete
  • Present-out status to key leaders in technology, the line-of-business, and operations leadership
  • Coordinate activities between multiple (related) projects
  • Supports the Change and Transformation as well as the Operational Excellence program
  • Intelligent automation deployment
  • People/process change
  • Analytics demonstrating change/measurement control planning


Leads program planning, tracking, and execution. Adept at using portfolio and project management software to plan, schedule, and track work in real time.

Required Skills:
  • Program/Project Management experience
  • 5 plus years' Fulfillment, Service and Operations experience in a lending environment
  • Experience leading cross-functional project teams
  • 3 plus years' experience with project delivery work
  • Bachelor's college degree required
  • Executive level presentation experience


Desired Skills:
  • PMP certification a plus
  • Has experience in internal tools like PPRT, ChangeHub, AppHQ, etc...
  • Global Trade knowledge (financial transactions between a buyer and seller of goods often across international borders)
  • Lean Six Sigma certification or Lean Agile certification a plus


Shift:
1st shift (United States of America)

Hours Per Week:
40

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