Front Desk Agent

1 month ago


Seattle, Washington, United States W Seattle Full time
Additional Information Guest Experience Expert
Job Number
Job Category Rooms & Guest Services Operations
Location W Seattle, 1112 4th Avenue, Seattle, Washington, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $25.00 to $25.00 per hour. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue PTO balance for every hour worked.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ Begin your purpose, Belong to an amazing global​ team, and Become the best version of you.

Source: Hospitality Online


  • Front Desk Agent

    2 weeks ago


    Seattle, Washington, United States W Seattle Full time

    Additional Information Guest Experience Expert, Pay: $25.00/hour, Medical, Dental, and Vision, Retirement Savings Plan, Paid Time OffOvernight ShiftJob Number Job Category Rooms & Guest Services OperationsLocation W Seattle, 1112 4th Avenue, Seattle, Washington, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type...

  • Executive Housekeeper

    2 weeks ago


    Seattle, Washington, United States AC Hotel Seattle DowntownSouth Lake Union Full time

    The ideal candidate for this positionThe Executive Housekeeper ensures standards of cleanliness for the property stemming from the entrance and guest rooms to the back of house areas. Someone who is great with time management and cost controls but knows how to keep focus on the team members. Is aware how to juggle the complexities of balancing the...


  • Seattle, Washington, United States FAIRMONT Full time

    Job DescriptionJoin our dedicated team as a full time Seasonal Valet Attendant and provide a warm and welcoming arrival experience to our valued guests. If you have a passion for hospitality, exceptional customer service skills, and a keen eye for detail, this could be the perfect role for youWhat is in it for you:$19.97 per hour + tipsEmployee travel...


  • Seattle, Washington, United States Intentional Futures Full time

    Company OverviewIntentional Futures is a B-Corp certified idea-to-impact consultancy. We work with visionary leaders to solve hard problems that matter. Our clients are change agents who believe the world can be better than it is. We act as trusted guides and thought partners on their journeys. We are a mighty firm of researchers, strategists and designers...


  • Seattle, Washington, United States SSI (U.S.) Inc. dba Spencer Stuart Full time

    SSI (U.S.) Inc. d/b/a Spencer StuartSpencer Stuart is an equal opportunity and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.Location: Los AngelesSan FranciscoSeattleFull/Part Time: Full timeReq ID: R3897Position SummaryThe Executive Engagement Administrator is an integral member of the search execution team, working...

  • Front Office Agents

    2 weeks ago


    Seattle, United States Warwick Hotel Full time

    Warwick Seattle is looking for dependable individuals to join our team as Front Desk Agent. Front Desk Agents are responsible for supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties are:Check guests in and out.Answer telephone calls and multi-task between guests in...

  • Front Office Agents

    6 days ago


    Seattle, United States Warwick Hotel Full time

    Warwick Seattle is looking for dependable individuals to join our team as Front Desk Agent. Front Desk Agents are responsible for supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties are: Check guests in and out. Answer telephone calls and multi-task between guests...

  • Front Office Agents

    4 weeks ago


    Seattle, United States Warwick Hotel Full time

    Job DescriptionJob DescriptionWarwick Seattle is looking for dependable individuals to join our team as Front Desk Agent. Front Desk Agents are responsible for supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties are:Check guests in and out.Answer telephone calls and...

  • Front Desk Agent

    1 week ago


    Seattle, United States Hilton Hotels & Resorts Full time

    . A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible Hotel, International, Agent, Front Desk, Suite, Intern

  • Front Desk Agent

    7 days ago


    Seattle, United States Hilton Hotels & Resorts Full time

    . As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you wou Hotel, Agent, Front Desk, Guest Service, Hospitality, Processing

  • Front Desk Agent

    7 days ago


    Seattle, United States Hilton Hotels & Resorts Full time

    . As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you wou Hotel, Agent, Front Desk, Guest Service, Hospitality, Processing

  • Front Desk Clerk

    7 days ago


    Seattle, United States Hilton Hotels & Resorts Full time

    As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be re Clerk, Front Desk, Guest Service, Hospitality, Retail


  • Seattle, United States Comfort Inn Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...

  • Front Desk Agent

    3 weeks ago


    Seattle, United States Residence Inn Tukwila Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Agent

    8 hours ago


    Seattle, United States Crowne Plaza Seattle - Downtown Full time

    ResponsibilitiesApproach all encounters with guests and associates in a friendly service oriented manner.Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.Handle check-ins and check-outs in a friendly efficient and courteous manner.Fully comprehend...

  • Front Desk Agent

    1 day ago


    Seattle, United States Crowne Plaza Seattle - Downtown Full time

    ResponsibilitiesApproach all encounters with guests and associates in a friendly service oriented manner.Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.Handle check-ins and check-outs in a friendly efficient and courteous manner.Fully comprehend...


  • Seattle, United States Warwick Hotel Full time

    Job DescriptionJob DescriptionWarwick Seattle is looking for dependable individuals to join our team as Assistant Front Desk Manager. This position is heavily responsible for overseeing our Front Desk Supervisors and Agents, as well as act as a primary first contact for management to resolve any guest concerns. This position will work at the front desk at...

  • Front Desk Manager

    2 weeks ago


    Seattle, United States Marriott Hotels & Resorts Full time

    Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/ Door Staff, Switchboard and Guest Services/ Front Desk. Strives to ensure guest Front Desk, Guest Service, Manager, Front Desk Manager, Customer Service, Operations, Hotel

  • Front Desk Agent

    4 weeks ago


    Seattle, Washington, United States Residence Inn Tukwila Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...


  • Seattle, United States Warwick Hotel Full time

    Warwick Seattle is looking for dependable individuals to join our team as Front Desk Supervisor. Front Desk Supervisors are responsible for helping to lead our Front Desk Agents and supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties are:Check guests in and...


  • Seattle, United States Warwick Hotel Full time

    Job DescriptionJob DescriptionWarwick Seattle is looking for dependable individuals to join our team as Front Desk Supervisor. Front Desk Supervisors are responsible for helping to lead our Front Desk Agents and supporting our guests before and during their stays, and also act as the first impression and interaction for many of our guests. Some key duties...

  • Guest Service Agent

    2 weeks ago


    Seattle, United States Sonesta International Hotels Corporation Full time

    The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manage Guest Service, Agent, Operations Manager, Service, Guest, Hotel, Retail

  • Front Desk Coordinator

    15 hours ago


    Seattle, United States Chief Seattle Club Full time

    Job Description Job Description JOB DESCRIPTION Job Title: Front Desk Coordinator Effective Date: 5/15/2024 Reports to: Day Center Manager Salary Range: Starting at $28.50 per hour Status: ☐ Regular ☐ Temporary ☒ Full-Time ☐ Part-Time FLSA: ☐ Exempt ☒ Non-Exempt Job Summary: The Front Desk Coordinator is a key role and requires a positive...


  • Seattle, United States CHIEF SEATTLE CLUB Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONJob Title: Front Desk Coordinator Effective Date: 5/15/2024Reports to: Day Center Manager Salary Range: Starting at $28.50 per hourStatus: ☐Regular ☐Temporary ☒Full-Time ☐Part-Time FLSA: ☐ Exempt ☒ Non-ExemptJob Summary:The Front Desk Coordinator is a key role and requires a positive attitude,...


  • Seattle, United States Penelope And The Beauty Bar Full time

    SPA Front Desk Manager Must be able to work full time, weekends and evenings a plus. Excellent customer service skills KindHelpful Team PlayerStrong sales experience Professional TidyStrong phone and computer skillsBeauty related fields a plus but hospitality and restaurant positions cross over well to this industry. Must be into beauty and skincare. An...