crm specialist

Job Description

Essential Functions

The CRM Specialist supports the efforts of the CRM strategy team in Email and Direct Mail marketing (SMS and App Notification as needed). This priority focus of this role will be ensuring accurate campaign execution, which includes filling out/submitting creative briefs, submitting tasks to CRM Development Team to build emails, proofing emails and working with cross functional partners to execute campaigns. The CRM Specialist will assist the CRM Manager with the message strategy for Email and Direct Mail. This role will also own the bi-weekly/weekly reporting. This role will work closely and report to the CRM Manager.

Primary Duties

• Accurate campaign execution: Assist fill out/submit creative briefs, submit email requests to CRM Development Team to build emails, proofing emails and working with cross functional partners. Ensure emails the email have accurate messaging and are customer friendly.
• Reporting: Create weekly and bi-weekly reports. Assist with providing insights on how to drive the business forward based on data
• Special Projects (ad-hoc support on key business driving projects which include competition research, customer input, ideation, partnering with cross functional teams to ensuring campaign accuracy)

Knowledge, Skills and Ability

• College degree - Marketing, Business, other related fields.
• Entry level - Agency experience a plus
• Proficient in Microsoft Office products specifically Word, Excel and Power Point

About Us

Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us