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Shop - US Content Agency Leader
4 months ago
TikTok Shop - US Content Agency Leader
Seattle
Regular
Operations - Commerce ops
Job ID: A198824A
Responsibilities
About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
--- Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy
- a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact
- for ourselves, our company, and the communities we serve.
Join us.
--- About The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
--- About the team Our experienced team is always guided by demand to constantly explore new commerce opportunities for how we can support businesses of all sizes;We aim to enhance our user and community's experience to discover and engage with what they love through abundant product offerings, strict quality control, efficient fulfillment and high-quality after-sales service. Our US Content Agency Lead serves as the business leader responsible for building the foundation of the partnership business for TikTok Commerce in the US and serving sellers that are based outside the US.
This person will develop the go-to-market strategy, prioritize key initiatives, and build and manage a team. They will be responsible for driving the number of agency partners, managing the team to help improve seller and creator collaboration efficiency, and achieving better business results for both creators and sellers.
--- Responsibilities
- Design the key content agency partnership strategy for TikTok Commerce
- to define goals, identify opportunities and design approaches
- Acquire and grow key agencies: support day-to-day operations and optimization and achieve business goals
- Serve as the subject matter expert and develop operational / incentive programs for agencies to accerlate the growth of agencies and creators
- Collaborate with cross functional teams to drive key metrics growth, e.g. number of creators, number of content and quality of content
- Solve key challenges in business growth by strong collaboration with cross-function teams
- Hire and grow a strong team to drive growth and align with the business strategy
Qualifications
Minimum Qualifications:
- 5 years of experience in e-commerce operation or agency management
- 3 years of experience as a people manager of a significant team size
- Effective communicator in both English and Mandarin, being able to convey complex content concepts in both languages, in a clear and compelling manner, ultimately driving successful client engagements.
Business proficiency in Mandarin will be required to bridge communication and liaise with Mandarin-speaking clients, agencies and Key Opinion Leaders (KOLs) etc.
- A good team player, fast learner and open to changes
Preferred Qualifications:
- Excellent interpersonal and negotiation skills, and strong connections with creators and agencies is preferred
- Strong knowledge and experience of live streaming and social commerce is a plus
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.
If you need assistance or a reasonable accommodation, please reach out to us at #LI-Onsite
Job Information
The base salary range for this position in the selected city is $ $273600 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
