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Division Business Analyst 2

3 months ago

Lincoln, Nebraska, United States Arkansas Department of Workforce Services Full time

This job was posted by : For more
information, please see:

Under the general direction of the assigned manager, the Division
Business Analyst 2 is tasked with understanding business change needs,
assessing the business impact of these changes, capturing, analyzing and
documenting requirements and supporting the communication and delivery
of requirements with all relevant stakeholders. The incumbent will
oversee and/or participate on projects to ensure that the goals and
objectives are accomplished. Projects will vary and are designed to
offer continuous improvements to streamline and document procedures,
resolve problems, act as primary point for data management and
reporting, plus provide potential cost savings and enhance customer
service. The incumbent requires the ability to utilize available
resources, conduct research, make decisions, and resolve problems and
may serve as a resource to peers, team members, and division personnel
throughout the project.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other
duties may be assigned.

  1. Initiate and lead new projects as directed by management, prioritize
    initiatives, and develop/implement solutions that deliver value.
  2. Facilitate sessions to elicit and proactively draw out business
    requirements from stakeholders using a variety of methods:
    interviews, document analysis, workshops, surveys, site visits,
    business process descriptions, use cases, scenarios, task and
    workflow analysis.
  3. Identify potential risk and conflicting requirements, escalating as
    appropriate.
  4. Implement business analytical techniques for analyzing information
    needs and functional and non-functional requirements.
  5. Prepare requirement specifications according to standard templates
    and documents all changes to requirements throughout the life of the
    project.
  6. Create workflow diagrams, process maps, and data flows to document
    both current and future business to align with project results.
  7. Continuously seek ways to analyze operational issues and provide
    recommendations to improve business efficiencies and other key
    performance indicators (KPIs).
  8. Participate and/or manage all or parts of assigned projects to
    ensure timely completion of goals and objectives.
  9. Act as a liaison between the internal and external business
    partners, project managers, technology teams and support teams.
  10. May attend various groups or committees as it pertains to the
    business unit.
  11. Assist in communicating expectations of the solutions being
    described to the internal and external stakeholders including, but
    not limited to, the impact of change.

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1. Serve as a mentor to Division Business Analyst 1 team members.
2. Maintain up-to-date knowledge in the areas of regulation/compliance,
products/services, systems and technologies, bank/mortgage
structure/organization and account documentation by attending
continuing education training, both internal and external.
3. Understand and comply with bank policy, laws, regulations, and the
bank\'s BSA/AML Program, as applicable to your job duties. This
includes, but is not limited to; complete compliance training and
adhere to internal procedures and controls; report any known
violations of compliance policy, laws, or regulations and report any
suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

  • Support and uphold the Arvest Mission Statement.
  • Uphold the Arvest Code of Ethics and ensure that confidential
    information is safeguarded.
  • Maintain a high level of cooperation and rapport with all associates
    in order to ensure accurate and efficient operations and service.
  • Formulate and communicate new ideas and suggestions that will
    improve profitability and efficiency for the companys overall
    operation.
  • Promote professionalism at all times