Information Technology Specialist

4 weeks ago

Washington, Washington, D.C., United States USAJobs Full time
Duties

The Information Technology (IT) Specialist (Applications Software) supports the architecture and development of SharePoint solutions, crafting innovative applications to enhance operational workflows, and leveraging automation to drive efficiency gains. Performs a mixture of basic and routine (but progressively more difficult) assignments under the close direction of a manager, project/program manager, team leader, or more experienced technical specialist. Assists other employees or acts as an individual contributor and/or member of a team.

Applies basic technical knowledge and limited experience design, testing, modification, installation and implementation, and support of new or existing applications software. Typical assignments may include: computer programming; collecting, recording, and analyzing data/information; identifying problems; investigating and inspecting platforms. Collects and analyze systems information to support the design and development of software solutions including applications, web parts, features, content types, and other constructs. Work with customers to identify problems to assists in the documenting of requirements for the customization and development of intranet or internet sites. Supports more experienced team members in the customization of commercial off the shelf (COTS) solutions to meet government customer needs and requirements.

Assists the team with SharePoint administration, future enhancements, service packs/updates and upgrades, and best practices for maintaining the environments. Assists more experienced team members in the planning and coordination of testing, modification, and implementation of tested technologies. Uses troubleshooting and analytical skills to assist in the diagnosis and resolution of issues while maintaining the confidentiality of information.

Coordinates with a manager, project/program manager, team leader, or more experienced technical specialist to plan time and use assigned resources to accomplish assignments. Contacts are primarily internal to the organizational unit with a manager and other employees to share information, provide data and/or written analyses, and to discuss the status of assignments. In some areas, may have regular contact with customers and/or external organizations.

Established policies/procedures provide detailed guidance for almost all assignments, with little or no room for discretion. Works under detailed instructions provided by a manager, project/program manager, team leader, or more experienced technical specialist. Regularly refers problems and work issues to a manager, project/program manager, team leader, or more experienced technical specialist when existing guidelines are not available or applicable.

Work is reviewed frequently during assignments and at completion for all aspects of quality. Work activities typically support the work of other employees and contribute to activities of the organizational unit. In some areas, the work may affect the safety and security of customers.

Requirements

Conditions of Employment
  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.

    Qualifications

    To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-F, FG/GS-5-9 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

    Specialized experience is defined as:

    At this level general Information Technology experience is required.

    You should include relevant example of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

    Qualifications must be met by the closing date of this vacancy announcement.

    Applicants should include examples of specialized experience in their Work History.

    Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

    Education

    Education cannot be substituted for experience.

    Preview Job Questionnaire
    Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

    Additional information

    We may use this vacancy to fill other similar vacant positions.
    Position may be subject to a background investigation.
    A one-year probationary period may be required.

    The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

    The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

    As part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

    In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

    Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration.

    AFSCME Bargaining Unit, Article 42, SECTION 13 states: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed

    This Level 6 (High Risk; Public Trust) position requires favorable adjudication of a Background Investigation (BI) background investigation prior to appointment, unless a waiver is obtained.

    This is a bargaining unit position. This position is represented by AFSCME Local 1653.

    Links to Important Information: Locality Pay , COLA

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