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Transformation Lead

4 months ago

Naperville, Illinois, United States IAT Insurance Group Full time
IAT has an immediate opening for an experienced P&C Transformation Lead. This position is responsible for creating solution recommendations, gaining alignment, executing the implementation of the decision, and engaging multiple areas of the organization. The actual title and level of this role will be based on the knowledge, skills, and abilities demonstrated during the interview process.

This role is dedicated to driving efficiencies within our optimization strategic roadmap by working closely with all levels of the organization from the C-suite to the front line and within multiple areas of the organization, including but not limited to Operations, multiple underwriting business units, actuarial, product, IT, and Business Intelligence. Some of the key areas this role will be responsible for will be Operational Workflow for all Underwriting processes regardless of role as well as helping to execute key business strategies as it relates to people, process, technology, product, pricing, etc. In addition, this person will work closely with business and operations to determine the future state business process within the guardrails of our strategic initiative to get the right work on the right desk.

The ideal candidate will have at least eight years of underwriting transformation experience as a business consultant focused on optimization.

The role works a structured hybrid schedule from an IAT's office. We are in the office Monday, Tuesday, and Wednesday, with the option to work remotely on Thursday and Friday. Occasional travel may be required. Full-time remote will be considered.

Responsibilities:
  • Planning and executing large projects including facilitation of events/meetings with c-suite to front line and creating deliverables needed for solutioning as well as implementation.
  • Understands current state business processes and be able to analyze, recommend, and influence future state processes taking into consideration people, process, and technology.
  • Gracefully challenge the current way of thinking even when it isn't popular.
  • Train internal and external parties within person class sizes ~30 people and virtual class sizes 200+
  • Obtain input from multiple areas of the organization to craft and deliver compelling recommendations (including people, process, and technology) to influence action on key business decisions and major change initiatives.
  • Apply change management principles to successfully implement small to complex changes throughout the IAT organization.
  • Apply high level methodologies while creating custom approaches to events like Model Office and UAT.
  • Navigate multiple areas of the organization to gain alignment before executing.
  • Work within a highly collaborative team environment.
  • Responsible for understanding of the end-to-end Underwriting process from clearance through subsequent transactions and renewals based on prior experience.
  • Responsible for defining and influence key data points for metrics to help drive process and technical requirements as well as reporting / metrics during implementation and continuous improvement phases.
  • Responsible for understanding technical solutions as well as manual process solutions to be able to solve complex business problems.
  • Owns and drives business process definition and documentation of Business Process Flows.
  • Works with the business to drive process improvement opportunities.
  • Provides superior customer service to both internal and external customers.
  • Actively and collaboratively drives business engagement and group sessions.
  • Perform other tasks as needed.
Qualifications:Must Have:
  • Bachelor's 8+ Years of P&C Underwriting experience required or equivalent experience.
  • Equivalent to a degree and eight years is no degree and at least twelve or more years of relevant experience.
  • Advanced knowledge of business problems and identifying solutions.
  • Proven ability to adjust to changes within business strategy and/or project approach often.
  • Proven strong analytical skills, especially with spreadsheets, Sharepoint, MS PowerPoint presentations, word processing, and visual business process tools such as MS Visio.
  • Excellent organizational and time management skills.
  • Demonstrates excellent written and verbal communication skills.
  • Demonstrates an aptitude to quickly learn business processes.
  • Ability to multi-task, manage details, and execute effective follow-through.
  • Proven advanced analytical, decision-making, and problem-solving abilities.
  • Ability to display a continued commitment to expanding knowledge base through personal initiative and industry-sponsored courses/seminars.
  • Ability to continue education and stay up-to-date on technical developments.
  • Ability to perform effectively under tight timeframes with high standards, and bring about effective action through direction, example, and a collaborative team atmosphere.
  • To qualify, all applicants must be authorized to work in the United States and must not require, now or in the future, VISA sponsorship for employment purposes.
Preferred to Have:
  • Experience leading operations and/or time in a Transformation Lead role
  • Six Sigma/ Lean
  • Prosci Change Management
  • PMP
Our Culture:IAT is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:
  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

IAT Recruiter:Steve Morley | Senior Recruiter

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