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Senior Analyst

4 months ago

Chicago, Illinois, United States United Airlines Full time

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

This position will lead and manage optimization projects throughout the entire logistics services organization, including Warehousing, AOG, BMC and Tooling. The primary objective of the logistics services optimization team is to support the larger organization through continuous improvement initiatives that improve efficiency and accelerate parts movement. In this role, the Senior Analyst will work with frontline as well as department management teams to implement Lean Six Sigma principles to improve operations.

Primary continuous improvement responsibilities include: engaging with stations to carry out root cause analysis to identify problems, collaborating with stations to implement improvement opportunities, developing, piloting and implementing new processes to transform and optimize the business, handling their own projects and developing change management plans to implement new processes, influencing business leadership on strategy, and working with the business to use available tools, reports, dashboards and data.

  • Apply advanced Lean principles (Value Stream Mapping, 5S, Standard Work Cellular Flow, Pull Replenishment, Demand and Production smoothing, Mistake Proofing, Total Productive Maintenance, etc.) or advanced Six Sigma principles (DMAIC approach, SIPOC, Process Capability, Root Cause Analysis, Normal and Non-Normal data Statistical Analysis, Failure Modes and Effects Analysis, Design of Experiments, etc.) to transform and optimize processes in the Logistics Services organization (primarily in the Warehouses).
  • Carry out material flow analysis and work with the warehousing management team and external partners to design layouts for new facilities, expansions of existing facilities or improvements to existing facilities that consider safety and ergonomics while meeting the needs of the operation.
  • Gather data, analyze and develop improvements and innovations that are statistically proven for specified projects; establish sustainment plans and assist in preparing presentations to communicate project status.
  • Participate in large, cross-departmental groups through complex and strategic workshops with Logistics Services and its other collaborators (including teams outside of logistics services such as inventory management, finance and digital technology) and help find opportunities for improvement in a data centric fashion.
Qualifications

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table

What's needed to succeed (Minimum Qualifications):
  • Bachelor's degree in Engineering, Technology, Supply Chain, Business Administration, or equivalent relevant degree
  • 3+ years' relevant experience
  • Demonstrated successful project delivery in Continuous Improvement and/or Warehousing Design/Layouts
  • Experience with Lean and/or Six Sigma
  • Technical Communication Skills
  • Statistical and Analytical Skills
  • Project Management Skills
  • Continuous Improvement Mentality
  • Advanced Knowledge in MS Office
  • Strong Leadership with Effective Oral, Written and Interpersonal Skills
  • Up to 75% travel
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
  • Master's degree in Industrial Engineering
  • Aviation Experience
  • Supply Chain or Warehousing Experience
  • Blueprint, Layout and Design Experience
  • Fire Codes, Electrical and OSHA Experience
  • LSS/Continuous Improvement Green Belt or Black Belt

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT