Coordinator I
1 month ago
Position Title: Coordinator I
Req ID: 65777BR
School or Unit: Harvard T.H. Chan School of Public Health
Description: Job Summary
Playing a key role in the Registrar's Office, the Masters of Science and Guest Student Coordinator position offers a wide range of opportunities to interact with faculty, students, and staff.
Position Description
Duties and responsibilities include, but are not limited to, the following:
Masters of Science:
- Primary contact in the Registrar's Office for Masters of Science students
- Partner with academic department administrators to assist students for the duration of their program
- Responsible for reviewing and processing student record updates
- Ensures student enrollment is accurate by conducting audits each term, including cross-registration
- Responsible for conducting degree audits for Master of Science students
- Primary contact in the Registrar's Office for academic-year non-degree students
- Manage administrative responsibilities for academic-year non-degree students from admissions through to completion
- Processing applications each term
- Approving course petitions and ensuring correct enrollment
- Manages the non-degree project calendar in Asana
- Responsible for all administrative aspects of TAP benefit for approved Harvard employees taking classes at SPH
- Works closely with the Registrar's Office Billing Team to ensure TAP students are accurately assessed tuition
- Works closely with HR and the Benefits Office, as needed
- Ensures the Registrar's Office website is up-to-date and accurate, based on responsibilities
- Evaluates and updates processes and procedures, as needed
- Assists with in-person events such as orientation
- Other duties as assigned
Basic Qualifications
- 4+ years of relevant work experience is required; a combination of education and experience may be considered
Additional Qualifications and Skills
The following job-specific skills and competencies are preferred:
- Bachelor's Degree
- 3+ years of related experience in student services
- Strong experience with Microsoft Office Suite and experience with relational databases
- Experience with Campus Solutions or other enterprise student information system and database reporting software
- Willingness to learn new software
- Prior experience within an academic environment
- Experience maintaining confidentiality and handling a variety of inquiries accurately and efficiently
- Strong interpersonal, organizational and verbal/written skills
- Processes complex work in a fast-paced department
- Works well in a collaborative environment required
- Operates with a customer/client service focus
- Experience working independently with minimal supervision
- Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments
- Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion
- Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity
Additional Information
Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country
- The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
- Harvard University requires pre-employment reference checks and background screenings.
- This position has a 90 day orientation and review period. The O&R period will be waived for any internal Harvard employee transfers.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.
About Us
The Harvard T. H. Chan School of Public Health (SPH)'s Registrar's Office (RO) manages student enrollment, maintains student data and grades, monitors students' compliance with degree requirements, certifies enrollment, assess tuition, and schedules courses. The office manages the local HSPH implementation of the student records components of the my.harvard Student Information System and the EMS room scheduling system. It is the source of student records reporting for SPH.
Benefits
We invite you to visit Harvard's Total Rewards website ) to learn more about our outstanding benefits package, which may include:
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
LinkedIn Recruiter Tag (for internal use only)
#LI-AP1
Department Office Location: USA - MA - Boston
Job Code: 403134 Coordinator I
Job Function: General Administration
Work Format: Hybrid (partially on-site, partially remote)
Sub Unit:
Salary Grade: 054
Department: Registrar's Office
Union: 55 - Hvd Union Cler & Tech Workers
Time Status: Full-time
Pre-Employment Screening: Identity
Commitment to Equity Diversity Inclusion and Belonging: At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.
Learn more about the School's mission, objectives, and core values, our Principles of Citizenship, and our diversity, inclusion, and belonging initiatives.
EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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