Customer Service Rep

4 weeks ago


Trenton, New Jersey, United States 22nd Century Technologies, Inc. Full time
Job Title:
Customer Service Rep / Customer Service ( English and Spanish Must )

Location:
Trenton NJ 08608

Pay Rate:
$20.43/Hour on W2 without benefits

Work hours:
9 am to 5 pm Lunch Timings: 12-1 (Unpaid)

Job Description:

Required Experience:
  • Customer service helpful.
Mandatory Skills:
  • Bilingual - Spanish in both medium speech and writing ( English and Spanish are mandatory and candidates should be proficient in speaking and writing both languages)
Desired Skills:
  • MS Office.
Computer Software to be used:
  • SAGE; EXCEL.
Job Duties
  • Customer Service - email and phone.
Required Skills:
  • Knowledge of basic office equipment including a personal computer, telephone, and headset.
  • Ability to communicate and write information accurately.
  • Ability to deal with people patiently.
  • Ability to proofread and correct errors.
  • Handle large accounts or more difficult issues.
  • Lead, teach, guide, and/or motivate teams.
About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

"22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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