Medical Front Office

1 month ago


Clearwater, United States SNI Companies Full time
The Medical Office Specialist duties include:

  • Answering calls, as well as welcoming and assisting patients and visitors.
  • Scheduling and confirming appointments, tests, treatments, and other procedures.
  • Obtaining and updating patients' personal and health information.
  • Creating and maintaining electronic health records.
  • Preparing patients' files for consultation and evaluation.
  • Managing inquiries and relaying messages about scheduling, referrals, and prescription refills.
  • Verifying medical insurance information, as well as mediating between patients and medical insurers.
  • Collecting co-payments from patients and following up on medical insurance claims.
  • Entering payment information into an electronic billing system.
  • Maintaining an office supply inventory and replenishing stock in a timely manner.

Medical Office Specialist Requirements:

  • Administrative medical assistant certification, or similar.
  • Proficiency in integrated electronic health record and medical billing software, such as eClinicalWorks or Athena.
  • A minimum of 2 years of experience in a similar role.
  • Knowledge of basic medical terminology and inventory management.
  • Extensive experience in maintaining patient files and updating electronic health records.
  • Experience in processing payments and medical insurance claims.
  • Exceptional ability to create a welcoming and patient-centered environment.
  • Ability to answer calls, schedule appointments, obtain patient information, and relay messages.
  • Ability to verify medical insurance information.
  • Excellent organizational and communication skills.

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