Coordinator Internal Communications

4 days ago

Kansas City, Missouri, United States CPKC Full time

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit to learn about the CPKC advantage, our purpose and culture.

PURPOSE OF THE POSITION:

The Coordinator, Internal Communications plays a key role in the development and deployment of strategies and plans for our Communications and Media Relations team. Passionate about effective communications, being on the front lines of internal communications that drive employee engagement. Highly motivated and creative storyteller, you possess strong writing, editing and analytical skills. This position exists to keep employees across our network informed and engaged with original story ideas, and managing client groups across the business with their organization-wide messages. This position is part of a small but dynamic team to provide trustworthy, relevant and engaging content targeted at 20,000 railroaders across three countries in three languages so they can stay informed. The internal communications team works with Marketing and Brand teams to create an engaging content calendar across all channels, with select lines of business within the company to coordinate network-wide broadcasts, and to evaluate internal channel performance to inform strategic storytelling.

POSITION ACCOUNTABILITIES:

  • Develop content for CPKC's internal communications channels (Intranet, employee app and employee magazine). This includes writing communications on behalf of multiple departments within CPKC
  • Provide support in the development and deployment of annual/monthly content calendars in support of all internal communications campaigns and platforms
  • Ensure all communications are 'on brand' and meet CPKC's brand vision and values. Maintain a consistently high standard as you adhere to the CPKC Style and Brand Guidelines
  • Coordinate and implement employee engagement activities, such as online contests and draws, sourcing prizes & maintaining budgets (as required)
  • Use templates in Canva to design and resize graphics and cut videos
  • Perform research on current benchmark trends and internal audience preferences. This includes conducting ongoing analysis of data and tracking of metrics against our KPIs
  • Participate in the development of strategic communications plans on behalf of CPKC's lines of business (LOB), which includes reports on performance
  • Provide corporate client groups with internal communications support and services including communications strategy, planning, advice and execution
  • Coordinate and conduct photo and video shoots, working with internal operations teams and contractors to produce high-quality assets for use across internal and external channels and events. Occasional travel required
  • Work collaboratively with team members, as well as other CPKC stakeholders, and participate in the tactical support of CPKC branded programs, campaigns and initiatives
  • Provide support for the team and other LOBs as required

POSITION REQUIREMENTS:

  • A post-secondary degree within the field of PR/Communications
  • A minimum of 4 years of experience in a similar role
  • Relevant experience and working knowledge of internal/external communications tactics and channels.
  • Excellent interpersonal, verbal and written communications skills
  • Excellent project management skills
  • Service-oriented and committed to building effective relationships
  • Ability to work independently, accurately and effectively within a fast-paced environment
  • Experience with Microsoft SharePoint, Canva, Microsoft Planner is an asset
  • Strong analytical skills
  • Digital experience with familiarity with internal communications channels, web and social channels, tools, applications and techniques is an asset
  • Design skills with familiarity on how to develop digital assets for internal and social media channels is an asset

WHAT CPKC HAS TO OFFER:

  • Flexible and competitive benefits package
  • Competitive company pension and/or retirement plans
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Drug Test Elements:

CPKC is committed to the safety and health of its employees and the general public. New hires may be required to undergo a drug screen. We appreciate your cooperation in keeping CPKC safe and drug free.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:

  • Criminal history check
  • Reference check
  • Driver's License verification and/or last 3 years of driving history if a requirement of the position
  • Background checks that may included 7 years of employment history and Social Security number verification

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

For our US applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities . For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

  • Req ID:
  • Department: Strategic Planning
  • Job Type: Fixed Term
  • Position Type: Non-Union
  • Location: Calgary, Alberta
  • Country: Canada
  • % of Travel: 0-10%
  • # of Positions: 1
  • Job Grade: 4
  • Job Available to: Internal & External

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