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Scrum Master

3 months ago

Dallas, Texas, United States ISN Software Corporation Full time

Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.


The Position: The Scrum Master is responsible for ensuring that the team produces the highest quality software possible providing tangible value to customers. The Scrum Master will be able to coach multiple software delivery teams in an Agile environment.

Who should apply?

  • Bachelor's degree in IT related field from an accredited university
  • CSM certification from Scrum Alliance
  • 3+ years' experience in running software project delivery at an enterprise level or with a similar Software as a Service (SaaS) company
  • 3+ years' experience as a dedicated Scrum Master, with working knowledge of Agile practices in the IT industry
  • Experience as a Scrum Master for multiple software engineering teams
  • Experience creating and delivering PowerPoint presentations to stakeholders
  • Experience with Azure DevOps to effectively manage and prioritize product backlogs
  • Ability to work on multiple tasks simultaneously
  • Excellent verbal and written communication skills

Primary Duties & Responsibilities:

  • Coach and facilitate the teams through the Scrum events and mentoring to the Scrum Values according to the Scrum Guide.
    • Guide multiple scrum teams to successfully deliver customer product increments.
    • Be the steward of the process to ensure the team is working by the values and practices of Scrum Coach Company development teams and overall organization in Agile best practices and selection of the appropriate processes (e.g., Scrum, Kanban)
    • Organize and facilitate, when necessary, all Scrum ceremonies: daily stand-up meetings, backlog refinement, sprint planning, retrospectives, and sprint reviews
    • Provide reports and requested analyses for scrum team goals and key performance indicators (KPIs)
  • Support the change management process for updates to ISNetworld and Empower applications and environments
    • Help balance the prioritization of technical debt against new feature innovation
    • Monitor Azure DevOps to ensure that PBIs, Bugs, Spikes, Additional Work Items, and Interrupts are prioritized and completed in a timely manner

Job Location: 3232 McKinney Ave Ste 1500, Dallas, TX 75204.

  • Employees must be within a commutable distance to the Dallas, TX office. Relocation is required for candidates not already local to the DFW area.
  • Your role on the Products team will have the option to work remotely with at least 1 in-person engagement required weekly.
  • Training: You will have a ~4-week in-person training focusing on ISNetworld functionality. During this time, certain days may be deemed ok for remote learning as directed by the Training Team and Management.

ISN Benefits*

  • 100% company-paid monthly insurance premiums for employees and dependents
    • Medical, Dental, Vision, and Life Insurance
  • Employee assistance program
  • 4% retirement matching
  • Long-Term & Short-Term Disability Coverage
  • Paid time off
    • 0-1 year – 15 day (pro-rated first year)
    • 1-5 years – 20 days
    • 5-10 years – 25 days
    • 10+ years – 30 days
  • Holidays – 13 paid holidays
  • Monthly cell phone reimbursement
  • Complimentary parking space or monthly reimbursement for DART public transportation
  • Team-building activities and events, including quarterly kick-off meetings and community volunteer day
  • Matching charitable gift program
  • Professional development & training opportunities
  • Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health
  • Business casual, jeans allowed

*All benefits are subject to change with notice to the employee

All job offers will be contingent on successful completion of a drug screen and background check.

ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.