Housekeeping Supervisor

2 months ago

Annapolis, Maryland, United States Annapolis Waterfront Hotel, Autograph Collection Full time
Overview

Opportunity: Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Your Growth Path

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Your Focus

Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)
Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.
Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
Issue cleaning supplies and equipment to associates.
On occasion, clean rooms or assist staff with cleaning rooms.
Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors.
Supervise laundry employees, if applicable.
Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.
Follow sustainability guidelines and practices related to HHM's EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Practice safe work habits and wear protective safety equipment.
Assist in the breakfast area as needed.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Your Background and Skills High School diploma preferred.
Previous housekeeping experience or equivalent training required.
Previous supervisory responsibility preferred.
HHM Benefits and PerksCompetitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and ContextWork schedule varies and may include working on holidays, and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.
What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

The Chesapeake's charm shines in Annapolis, Maryland – the maritime home of the Annapolis Waterfront Hotel. On a priceless overlook, set to capture the harbor view, our captivating hotel takes full advantage of the beauty of the bay, while placing the attractions of our historic city within footsteps. Newly updated guestrooms, many with magnificent views, provide a tranquil setting for rest and relaxation; with every amenity considered and every comfort close. The view and viewpoint are never better than at the Annapolis Waterfront Hotel, Autograph Collection.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

Source: Hospitality Online

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