Associate Director of Conference Planning

3 weeks ago

Norman, Oklahoma, United States Aramark Full time
Job Description

Our 940 finely-appointed guest rooms and suites offer guests an amenity-rich retreat, fitted with modern touches that make every stay an exceptional experience, and our world-class conference center provides more than 75,000 square feet of flexible meeting and event space. Visit the famous museums and sights of the University of Oklahoma, just two miles away, or take a short drive to Downtown Oklahoma City to make the most of your time surrounded by the best of the Sooner State.

This position manages event planning functions and staff on a daily basis. Position has overall responsibility for executing all property meeting events with a seamless turnover from sales to operations. Ensures team maximizes revenue opportunities by up-selling and accurately forecasting group rooms and meeting events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department. Core area of responsibility is the Conference Planning Managers, Business Center, and Administrative Assistant(s). Position oversees the administrative processes associated with the pre-event and post-event phases of an event and the associated transitions between all event phases. Responsible for the strategic planning of the department as well at the budgeting and capital spending allocations. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.

Aramark offers a wide array of comprehensive benefit programs and services. Aramark has designed its benefits to promote a culture of health and well-being, and provides you with the plans, resources, and tools to help you Take Care of your Health, Family, Finances, and Future.

Comprehensive Insurance Plan (Medical, Dental, Vision, HSA, FSA options)
401(k) - Aramark match 50% of the first 6% of contributions
Tuition Assistance Program
15 days vacation + 8 PTO days + 9 company paid holidays

Potential Relocation Package Provided

Job Responsibilities

? Oversees for turned opportunities? function space and group room blocks.
? Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
? Leads execution of activities to support the Event Management strategy.
? Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.
? Leads discussions to review event complexity and proactively avoid service challenges and failures.
? Ensures the property is apprised of all groups that will impact property operations.
? Manages customer budgets to maximize revenue and meet customer needs.
? Maintains inventories to maximize customer satisfaction and revenue opportunities.
? Works with highly complex or high profile groups when financial impact will be significant.
? Ensures meeting space and corresponding heart of the house areas are cleaned and maintained.
? Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.
? Monitor, on a daily basis, Delphi?s list dailies and CEO/BEO to ensure information is up to date and accurate.
? Works with the Food & Beverage team to ensure operational logistics are accurately presented and are to the property and industry standards.
? Once a program has been completed, prepare an assessment of the William F. Bolger Conference Center team?s delivery and performance.
? Reviews property specific event operations annually and makes appropriate adjustments.
? Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
? All other duties as assigned by the Director of Conference Planning.
? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Ensuring and providing exceptional customer service
? Communicates vision for service delivery in Event Management to ensure guest is serviced from arrival to departure (e.g., greeting from maitre'd or event services team, food and beverage delivery, fulfillment of special requests, invitation to return).
? Champions all standards, policies and procedures (AOP, Core Deliverables, SOPs, LSOPs, etc.).
? Interacts with guests to obtain feedback on product quality and service levels.
? Responds to and handles guest problems and complaints.
? Empowers employees to provide excellent customer service.
? Establishes guidelines so employees understand expectations and parameters as well as holding team accountable for operational and service failures. Establish a culture of rewards and recognizes.
? Maintain a high level of morale and cooperation.
? Induce pride for working for Aramark and the William F. Bolger Conference Center.
? Act as Director of Conference Planning when Director is task forcing at other properties
? Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
? Interacts with guests to obtain feedback on product quality and service levels.
? Responds to and handles guest problems and complaints.
? Strives to improve service performance.
? Empowers employees to provide excellent customer service.
Conducting Human Resources Activities
? Ensures staff receives on-going training to understand guest expectations.

Qualifications

Ideal candidates will possess a bachelor's degree and at least three years of Conference Planning or Catering
experience.
? Delphi sales and catering software experience is highly preferred. SGMP and/or MPI membership is desirable.
? The ability to manage in a diverse environment with focus on client and customer services is essential.

#FS-150

EducationAbout Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

  • Director of the Division of Architecture

    1 week ago

    Norman, Oklahoma, United States InsideHigherEd Full time

    Director of the Division of ArchitectureLocation:University of Oklahoma, NormanOpen Date:Oct 6, 2023Description:The Christopher C. Gibbs College of Architecture (GCA) at the University of Oklahoma seeks applicants for a full-time Director for the Division of Architecture, starting July 1st, 2024. Home of the American School of Architecture, and grounded in...

  • Director Sales

    1 month ago

    Norman, Oklahoma, United States Residence Inn Norman Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Director Sales

    4 weeks ago

    Norman, Oklahoma, United States Residence Inn Norman Full time

    Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • GEAR UP O+K=C Project Director

    1 week ago

    Norman, Oklahoma, United States University of Oklahoma Full time

    The K 20 Sponsored Projects Education Director will guide the projects' coordinators in planning, organizing, communicating, and monitoring evidencebased services with project partners and ensure that they are aligned with specified project outcomes. Director, Project Management, Project, Support Professional, Microsoft, Evaluation, Business Services

  • Director of Intake

    1 week ago

    Norman, Oklahoma, United States Oceans Healthcare Full time

    Description Share Facebook Twitter LinkedIn Email Print The Director of Intake must be able to move patients into nursing facilities, long- term care, hospices, senior living centers and similar places. Work with hospitals, developing good relationships with those facilities to understand the individual's needs, work with nurses and medical staff at their...

  • Executive Director, Joint Institute for the Future of Health

    2 months ago

    Norman, Oklahoma, United States University of Oklahoma Full time

    University of OklahomaExecutive Director, Joint Institute for the Future of HealthThe University of Oklahoma (OU) Norman Campus and its Health Sciences Campus in Oklahoma City are launching a new Joint Institute for the Future of Health (JIFH), which aims to revolutionize healthcare through an interdisciplinary approach with a mission to harness the...

  • Executive Director, Joint Institute for the Future of Health

    4 weeks ago

    Norman, Oklahoma, United States University of Oklahoma Full time

    University of OklahomaExecutive Director, Joint Institute for the Future of HealthThe University of Oklahoma (OU) Norman Campus and its Health Sciences Campus in Oklahoma City are launching a new Joint Institute for the Future of Health (JIFH), which aims to revolutionize healthcare through an interdisciplinary approach with a mission to harness the...

  • Assistant Strength

    1 week ago

    Norman, Oklahoma, United States The University of Oklahoma Full time

    The University of Oklahoma Athletics Department is seeking a qualified and passionate Strength and Conditioning Coach to join our team. This is a 12-month full-time position that will directly report to the Director of Olympic Sports. This position will support the student athletes and enhance the mission of the University of Oklahoma, the Athletics...

  • Director of Nursing

    1 week ago

    Norman, Oklahoma, United States Oceans Healthcare Full time

    "Norman Regional Health System and Oceans Healthcare have partnered to expand access to behavioral health services in south central Oklahoma through construction of a new, state-of-the-art behavioral hospital. Opening Summer 2024.Behavioral Health Center at Porter Health Village, a 48-bed facility, will more that double Norman Regional Health System's...

  • Utilization Review Director

    1 week ago

    Norman, Oklahoma, United States Oklahoma Department of Mental Health and Substance Abuse Services Full time

    Job DescriptionJob DescriptionUtilization Review DirectorJoin a team that CARES Here at ODMHSAS, we believe in I.C.A.R.E. – Integrity, Compassion, Accountability, Respect, and Excellence. Our mission is to promote healthy communities and provide the highest quality care to enhance the well-being of all Oklahomans. We take that very seriously – because we...

  • Sales Director

    4 weeks ago

    Norman, Oklahoma, United States teamworkonline Full time

    Job Location: Oklahoma City / Norman Metro AreaSchedule: Full-timeWork Schedule: 8 a.m. – 5 p.m. Monday through Friday with some nights and weekends. Travel is irregular but mainly for larger partner meetings and activations.Work Type: In PersonSalary Range: Targeted salary $60,000 base plus comissionBenefits Provided: YesRequired Attachments: Resume,...

  • Sales Director

    4 weeks ago

    Norman, Oklahoma, United States teamworkonline Full time

    Job Location: Oklahoma City / Norman Metro AreaSchedule: Full-timeWork Schedule: 8 a.m. – 5 p.m. Monday through Friday with some nights and weekends. Travel is irregular but mainly for larger partner meetings and activations.Work Type: In PersonSalary Range: Targeted salary $60,000 base plus comissionBenefits Provided: YesRequired Attachments: Resume,...

  • Finance Director

    4 weeks ago

    Norman, Oklahoma, United States teamworkonline Full time

    Job Location: Oklahoma City / Norman Metro AreaSchedule: Full-timeWork Schedule: 8 a.m. – 5 p.m. Monday through Friday with some nights and weekends. Travel is irregular.Work Type:In PersonSalary Range: Targeted salary $95,000 based on experienceBenefits Provided: YesRequired Attachments: Resume, Cover LetterHiring contingent upon a Background Check?:...

  • Finance Director

    4 weeks ago

    Norman, Oklahoma, United States teamworkonline Full time

    Job Location: Oklahoma City / Norman Metro AreaSchedule: Full-timeWork Schedule: 8 a.m. – 5 p.m. Monday through Friday with some nights and weekends. Travel is irregular.Work Type:In PersonSalary Range: Targeted salary $95,000 based on experienceBenefits Provided: YesRequired Attachments: Resume, Cover LetterHiring contingent upon a Background Check?:...

  • Dietitian

    1 week ago

    Norman, Oklahoma, United States State of OK JD McCarty Center Full time

    J.D. McCarty Center is looking for a Dietitian to join our team in Norman, OK. The p rimary responsibilities will include assessment, intervention, and education of caregivers on evidence-based nutrition in an outpatient setting with some inpatient responsibilities.Salary ranging from: $55,000 to $65,000 and will be based on experience.Duties may include,...

  • Sales Associate

    1 week ago

    Norman, Oklahoma, United States Trailers Direct Express Full time

    Oklahoma Trailers Direct is the go-to destination for a wide variety of trailers in the OKC Metro area. Currently, we are seeking a dedicated individual to join our team as a Sales Associate. As a Sales Associate at Oklahoma Trailers Direct, you will play a crucial role in driving retail sales for our dealership. This position offers a unique opportunity to...

  • Director of Business Development

    1 week ago

    Norman, Oklahoma, United States Ignite Medical Resorts Full time

    Job Type Full-time Description Get Fired Up Norman Ignite Medical Resort Norman is HIRING A successful Director of Business Development will drive bottom line results and directly contribute to the company's growth and success. Establish and cultivate relationships with area hospitals, referring physicians, case managers, and the surrounding community to...

  • Marketing Director

    4 weeks ago

    Norman, Oklahoma, United States teamworkonline Full time

    Job Location: Oklahoma City / Norman Metro AreaSchedule: Full-timeWork Schedule: 8 a.m. – 5 p.m. Monday through Friday with some nights and weekends. Travel is irregular but mainly for larger shoots and activations.Work Type: In PersonSalary Range: Targeted salary $85,000 based on experienceBenefits Provided: YesRequired Attachments: Resume, Cover...

  • Marketing Director

    4 weeks ago

    Norman, Oklahoma, United States teamworkonline Full time

    Job Location: Oklahoma City / Norman Metro AreaSchedule: Full-timeWork Schedule: 8 a.m. – 5 p.m. Monday through Friday with some nights and weekends. Travel is irregular but mainly for larger shoots and activations.Work Type: In PersonSalary Range: Targeted salary $85,000 based on experienceBenefits Provided: YesRequired Attachments: Resume, Cover...

  • Support Services Specialist

    1 month ago

    Norman, Oklahoma, United States Department Of Commerce Full time

    Summary This position is located within the National Oceanic and Atmospheric Administration (NOAA), National Weather Service (NWS), Office of Observations (OBS), Radar Operations Center (ROC), Office of the Director, with one vacancy located in Norman, OK.This position is also announced under vacancy number NWS DE, which is open to all U.S. Citizens or...