Lead Medical Support Assistant

Found in: beBee jobs US - 1 week ago


Iowa City, Iowa, United States Department Of Veterans Affairs Full time
Summary

The incumbent serves as a Lead Medical Support Assistant in the Community Care Service Line with Iowa City VA Health Care System. The Lead MSA is responsible for the coordination of the MSA/AMSA assignments and workflow found in an interdisciplinary unit. The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage; evaluating training records; and determining training needs of the MSAs to provide support across interdisciplinary settings.



Duties

Assignments at this level include, but are not limited to:

  • Assuring coverage of all areas of responsibility
  • Conducting ongoing reviews to ensure quality of work
  • Ensuring accurate and timely scheduling of appointments
  • Providing guidance to staff members to include changes in policies and procedures
  • Distributing and balancing workload
  • Creating and maintaining employee work schedules
  • Orienting and providing on-the-job training for new and current employees
  • Ensuring all training requirements are met
  • Organizing the work structure of his/her assigned areas
  • Acting as liaison between MSA and staff in order to resolve day to day conflicts.
Work Schedule: Monday - Friday; 8:00 AM - 4:30 PM.

Compressed/Flexible:Not authorized

Telework: Adhoc telework authorized

Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not authorized

Permanent Change of Station (PCS): Not authorized

Financial Disclosure Report: Not required

This occupational series is eligible for the Student Loan Repayment Program (SLRP) and participation is available for highly qualified candidates. Participants must sign a service agreement and maintain an acceptable level of performance to remain eligible for this program.

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