Registered Nurse-Referral Coordination Team

Found in: beBee jobs US - 2 weeks ago


Iowa City, Iowa, United States Department Of Veterans Affairs Full time
Summary

The Referral Coordination (RCT) Team Nurse Supervisor provides a patient-centered service focusing on assisting the Veteran in making an informed decision, increasing patient satisfaction, and providing a reliable process to generate quality care and timely diagnosis and treatment. Responsible for the clinical and administrative operations for all RCT functions at VAMC Mtn Home executing programs directly affecting clinical operations, patient care, nursing practice, and continuity of care.



Duties
  • Maintaining, enhancing, and adjusting RCT operations and providing guidance on overall operations, conducting process improvements and programmatic changes in accordance with facility operations or VA directives.
  • Responsible for collecting and analyzing data. Establishes outcome metrics and forms operation and impact measures. Responsible for reporting data, metrics, or evaluation of any RCI initiatives and directives identified by facility or VISN leadership and supporting ongoing RCI development within the HCS.
  • Supports the medical center's mission, vision, philosophy, policies, procedures, and standards while enhancing the quality of clinical outcomes and Veteran satisfaction while offering the Veterans the opportunity to make an informed decision about their care.
  • Provides clinical and administrative consultation and ongoing educational opportunities to support and enhance their involvement in and delivery of local RCI, including but not limited to education on consult toolbox updates and revising RCI tools and templates.
  • Ability to proactively identify at-risk patients and incorporate findings into clinical triage plans and RCI tools.
  • Guides and promotes the development, coordination, and implementation of RCI modalities, programs, and services through collaboration, sustainability, accountability, and growth of RCI for Veterans and employees. Ensure relevant information is communicated across the Health Care System to provide Veterans with appropriate, timely care options.
  • Collaborates with referral and consultative services to develop care coordination agreements and clinical pathways.
  • Collaborates with local leadership, Group Practice Manager, VISN 9, and VHA RCI Coordinators to obtain feedback on overall operations, identify barriers to care with the Veteran, family, and clinical care, and identify ways to improve the RCI program and facilitate change and program development.
Work Schedule: 7:30 am to 4:00 pm

Telework: Manager discretion

Financial Disclosure Report: Not required

Payscale: NG48


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