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Sales Representative

3 months ago

Rosemount, Minnesota, United States Charter Communications Full time

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.

  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
  • Solicits residential customers through door-to door solicitation and lobby events
  • Generates incremental revenue from existing customers by adding new/additional services
  • Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
  • Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
  • Attends and actively contributes to sales meetings and training programs
  • Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
  • Collect and account for funds and provide receipts according to Company policy and guidelines

Required Qualifications

  • Knowledge of cold call sales skills, persuasion, and clear communication skills
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Valid driver's license with a satisfactory driving record within Company required standards

Required Education

  • High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

  • Experience in sales or customer service – 0 to 6 months

Preferred Qualifications

  • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience with consumer education of products and services
  • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Related Work Experience and Number of Years

  • Sales or relevant work experience – 1+

Working Conditions

  • Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
  • Must be able to lift 10-20 pounds for feet (digital boxes, etc.)
  • Exposure to moderate noise levels
  • Must be able to work evenings and weekends
  • Variable hours: may include weekends, holidays, and split days off
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive
pay and benefits
package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us
Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
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