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Technical Writer
3 months ago
Location: Saint Paul, MN 55117
Duration: 12 Months
Job Description
- Reviews, copyedits, and updates documents using templates as a guide
- Performs change management for software documentation
- Tracks and reports on information for multiple projects and documents
- Works closely with engineers, managers, and authors to prepare, review, and adjudicate feedback
- Develops, maintains, and expands teams' knowledge base website with the goal of unifying disparate and ancillary team websites
- Helps create and manage requirements style guide and team workflows
- Research, create, and maintain information architecture templates that allow for easy data migration
- Develop content for maximum usability, with a consistent and cohesive voice across all documentation
- Coordinates, schedules, and reports on technical reviews
- Maintains libraries effectively with a keen eye for organization
- Bachelor's degree in relevant field
- 2-4 years' industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Superior written and verbal communication skills
- Strong Microsoft Word and Excel skills
- Certificate in Technical Writing from STC or university
- Proven ability to handle multiple projects simultaneously
- Firm understanding of the systems development life cycle (SDLC)
- Database management experience
- Familiar with SharePoint, Confluence, JIRA or more generically, document libraries and issue tracking systems.