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STICC Dispatch Operator

4 months ago

Albany, New York, United States Gannett Fleming Full time
What You Will Do:

What You Will Do:

Our Albany, NY office is looking to add a Dispatch Operator to the team

If you are looking to learn more about our Traffic and Transportation Operations and Emergency Management, become a valued member of our Statewide Transportation Information and Coordination Center (STICC) team with unique growth opportunities, this may be the opportunity for you We are currently offering full time openings for this position.

Gannett Fleming is consistently recognized for our high quality work, but it is our culture of excellence and strong leadership that has allowed us to earn a solid reputation in the industry, delivering award-winning project solutions that build confidence, shape communities, and spark innovation.

As an Operator I, you will be considered in training for all aspects of the Operator II role

Position Highlights:

  • Recognized industry leader: ENR top design firm - #13 in Highways and Transportation and #33 in Top 500 Design Firms
  • Stability: We were established in 1915 and have participated in steady and continuous growth ever since
  • Growth: Potential to move into more senior roles as the company continues to evolve and offer more unique opportunities
  • Work-Life Balance: We believe in the importance of self-care, with opportunities to take advantage of our flex-time policy and PTO program
  • Mentorship: Opportunity to work alongside leading industry professionals with the mindset of teamwork and collaboration
  • Culture of Learning: We invest in our employees' growth offering 100% tuition reimbursement and access to our comprehensive Learning Network

Responsibilities:

  • Monitor and report on the NY Highway system status
  • Share information with department stakeholders and partner agencies
  • Take reports on all bus, rail and aviation incidents in the state.
  • Support the department's emergency response efforts
Education | Experience:

Minimum Qualifications:

Education and Experience:

  • High school diploma / GED or higher
  • Qualifying Experience: Candidates must meet all of the following conditions:

o Traffic operations and/or emergency operations dispatching with at least one (1) of the following groups/agencies: Transportation, Fire, Police, EMS, 911, or similar experience in the Military OR

o Two (2) plus years of customer service or retail experience

Knowledge Skills and Abilities:

  • Oral and written communication
  • Computer/software including: MS Office applications, spreadsheets and databases
  • Capable of working with co-workers and NYSDOT staff
  • Using roadway maps, have basic knowledge of roadway elements
  • Able to respond to difficult/evolving problems and situations
Company Overview:

At Gannett Fleming, we believe in improving the lives of the people we serve. We believe in innovation and social responsibility. We believe in the diversity of our team and the creative solutions they provide. We believe in embracing change and emerging technologies while maintaining an unmatched standard of quality. We believe in creating an environment where employees can thrive at home and at work. We believe in engaging our employees, building lasting relationships with our clients, and, in turn, making a difference in the world.

We offer a comprehensive benefits program, which includes medical, dental, vision and life insurance, our tax-deferred 401 (K) savings plan, and the opportunity to incentive compensation for eligible positions. We are committed to your personal growth and professional development, so we offer tuition reimbursement, access to internal and external training programs and support active participation in professional organizations.

Gannett Fleming is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans' status or other characteristics protected by law.

Gannett Fleming will not sponsor an employment visa (e.g., H-1B visa), including any visa renewal during employment, for any candidate for this position. No relocation assistance will be provided for this position. Local candidates will be given preference.

NO AGENCIES PLEASE: Unsolicited resumes from third party agencies will not be accepted.

Location: Albany, NY

Core Business Hours: varied shifts
Employment Status: Full-Time

Internal Requisition ID:

Salary Range: $18/hr. Salary dependent upon experience and geographic location

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Please be advised that Gannett Fleming may require you to provide proof of the Covid-19 vaccination to meet regulatory and client requirements. Upon hire, you will be required to attest to your vaccination status. Valid religious and medical exemptions will be reviewed and considered in accordance with applicable law.